What are the responsibilities and job description for the Captain Assitant position at l'abeille?
- Greets all guests immediately they come in and when going
- Thank the guests and invite them to return
- Seat guests appropriately and present them with the menu
- Arrange guest seats in rotation among servers in order to ensure that they are given equal number of tables
- Update the floor chart regularly throughout the shift
- Clean menus as required throughout the shift
- Observe tables and take note of dirty, clean, and occupied tables
- Ensure that the front door area is both maintained and cleaned, both inside and out. This also includes making sure the brass and windows are free of fingerprint and smudge
- Keep the Host Area stocked with take-away menus, toothpicks, business cards, and other necessary items
- Assist the servers by refilling beverages and water, processing payment, and running food to the tables
- Assist servers in resetting and bussing tables
- Inform management of guests who are unhappy with the service as quickly as possible
- Maintain composed, professional and calm attitude at all times