What are the responsibilities and job description for the Café and Retail Staff position at L.A. Burdick Chocolates?
Cafe and Retail Staff
L.A. Burdick Chocolates, celebrated for its exquisite artisanal chocolates, beverages and pastries, is looking for enthusiastic and motivated part-time team members to join our Cambridge, MA team location at 52 Brattle Street.
Responsibilities
- Greet guests and provide outstanding customer service through strong product knowledge and barista skills
- Make and serve hot and cold beverages, including the signature drinking chocolate, meeting company’s quality standards
- Display and package pastries for guests following company’s quality standards
- Develop a thorough understanding of L.A. Burdick products and brand experience
- Proficiently and courteously process orders and accurately handle cash register operations
- Uphold the company’s operational standards including those regarding inventory and rotation, maintaining clean and aesthetically pleasing environment for customers and coworkers, merchandising, timeliness, and dress code
- Follow all food safety and safety guidelines and regulations
Skills, Traits and Experiences
- Enthusiastic about fine chocolates, pastries, and beverages
- General experience of customer and food service and retail sales
- Ability to multi-task and work in a fast-paced service environment
- Be a good listener, honest, and responsible teammate
- Professionally dressed and well-presented
- Work well in a team environment
- Must be reliable
- Ability to work some weekends and evenings
- Ability to stand and walk for a full shift
- Ability to use hands, wrists, and fingers to operate the espresso machine, cash register, among others
- Ability to bend, squat, twist, and reach above shoulder level and below waist level, for example, to grab boxes or cups
- Ability to occasionally lift up to 40 lbs
Benefits
- Paid Time Off
- Free drink of choice every daily shift
- Complimentary chocolate tastings throughout the year
- Discount on all products
Compensation
- Starting at $16 per hour plus tips
Founded in 1987, L.A. Burdick Chocolates is an artisan chocolatier dedicated to handcrafting European-inspired chocolates, pastries, and beverages. It has been praised for making one of the best chocolates and hot chocolates in the U.S. by Food & Wine, Zagat, Bloomberg, Travel Leisure, among others and has also been lauded by numerous other media outlets, including the New York Times, Boston Globe, Bon Appétit, Vogue, and Forbes.
For more information regarding L.A. Burdick, explore our website www.burdickchocolate.com.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $16