Benefit Programs Specialist I

Knowledge, Skills, and Abilities:

Knowledge- Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation.

Skills- Skill in operating a personal computer and the associated office and agency software.

Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.

Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Special Requirements: Applicants are subject to a DMV driving record check, Child Abuse Central Registry check, criminal history search and/or pre-employment drug screening. The background investigation may include: fingerprint checks, employment verification and references, verification of education relevant to employment, credit checks relevant to employment and other background information requested by the hiring authority. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or other emergency.

Special Instructions to Applicants: An application, resume and cover letter are required. Applicants are encouraged to provide a complete listing of work experience (including periods of unemployment) and qualifications on the application. Consideration for an interview is based solely on the information within the application and resume. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed or hand-delivered will not be accepted.