What are the responsibilities and job description for the Account Executive, Ticket Sales position at Kzoo Soccer?
Account Executive, Ticket Sales
A new soccer club, launching 2027 | Kalamazoo, Michigan
Reports to: Director, Ticket Sales
Status: Full-time, year-round
Location: Kalamazoo, MI
Status: Full-time, year-round
Location: Kalamazoo, MI
About the Role
We are bringing a brand-new soccer club to Kalamazoo for 2027, with a men’s team in USL League Two and a women’s team in the USL W League. We are building it from the ground up, which makes this a rare chance to get in on day one and grow with the club.
This is a full-time, revenue-producing sales seat, not an entry-level call-center desk. You will own a personal book of business and sell the club’s full range of ticket products: season memberships, partial plans, group outings, and premium hospitality. You go out and get the business, and you get paid on what you sell.
What You’ll Do
Selling & new business
- Sell full-season memberships, partial plans, group outings, and premium hospitality experiences
- Prospect by outbound call and personalized email, work marketing-generated leads, and convert inbound interest
- Run sales appointments in person and by phone, and build relationships across the community
Groups & community
- Work tabling and activation events at soccer clubs, youth clubs, and community events, selling your book and capturing new prospects
- Prospect corporate, civic, youth, and community groups for group business
Accounts & pipeline
- Manage your own book: follow-up, renewals, service, and retention
- Keep the CRM current, with a next step on every opportunity
- Build and hold pipeline coverage year-round, and contribute to sales forecasts
Reporting & collaboration
- Track your numbers and your pipeline
- Work with Marketing on leads and campaign assets, and with the Director on strategy and coaching
What Success Looks Like
- You hit or beat your annual sales targets
- You keep a full, current pipeline with real coverage
- Your follow-up is fast and disciplined
- You build a repeatable, growing book across memberships, groups, and premium
- You stay reliable through the season, including nights, weekends, and match days
What We’re Looking For
Required
- Hungry and coachable, and genuinely wants to sell
- Comfortable with high-volume outbound (calls and personalized email)
- Organized and reliable, and manages your own pipeline
- Available for nights, weekends, and match days as the schedule requires
- Discreet with pre-launch and confidential club information
Preferred
- Prior sales experience, ideally in tickets, memberships, or another B2C or B2B sales role
- A genuine love of soccer and of bringing a community together
- Local Kalamazoo, Southwest Michigan, or campus ties and networks
- CRM experience (Salesforce or similar)
Nice to have, trainable
- Specific CRM platform, the product catalog, a sales methodology, and soccer context
Not required: a specific degree or a set number of years. A track record of results and real drive matter most.
Compensation & Benefits
- Competitive base salary
- Uncapped commission on everything you personally sell
- Performance and season bonuses
- Health, dental, and vision
- 401(k) with match
- Paid time off
- Gym membership and team socials and outings
Where It Can Lead
This is a foundational sales seat in a club being built from scratch. Strong performers can grow into senior sales, a premium and hospitality focus, or a sales leadership track as the club and its ticket base grow.
Logistics
- Full-time, based in Kalamazoo, MI
- Nights, weekends, and match days as the schedule requires
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.