What are the responsibilities and job description for the Operations Manager (Team Lead) position at KYYBA Inc?
Job Title: Operations Manager (Team Lead)
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Position Details:
Job description
Title: Operations Manager (Team Lead)
Location: Grand Rapids MI (Hybrid)
Duration: 12 Months
Work Requirement:
- Will this position be required to work onsite for any reason at any time? Yes, 2–3 days but more may be required depending on business needs
SUMMARY
- Responsible for planning, coordinating, and supervising all administrative, operative and employee functions within assigned area(s) to ensure an efficient and cost-effective area in accordance with departmental and corporate standards and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Include the following. Other duties may be assigned.
- Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling, and organizing.
- Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements, as necessary.
- Select, train, develop, appraise, and counsel support staff personnel.
- Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
- Monitor and analyze proficiency and quality efforts subordinate personnel.
- Administer and adhere to Corporate and Departmental policies, practices, and procedures, including union contract administration.
- Recommend and implement new or improved systems which will enhance or expedite work.
EDUCATION AND/OR EXPERIENCE
- Bachelor's Degree required.
- Three (3) years Operational experience required.
- Two (2) years' experience in a leadership role required.
QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Location: Grand Rapids MI
Page Range Where Required (currently California, Colorado, New York, Washington)
Disclaimer:
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665.
Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client
SELECT AWARDS
· An INC 5000 company for 10 years
· Corp! Michigan Economic Bright Spots
· Crain’s Detroit Business Top Staffing Service Companies in Detroit
· TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
· Best of MichBusiness winner in HR Wizards & Partnerships
· Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best &
Brightest
· 101 Best & Brightest Companies to Work for in Michigan