What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Kyra Slade - State Farm Agent?
Benefits:License Paid by Agency401(k)Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentABOUT OUR AGENCY:Im a third-generation State Farm agent and have been with the company for more than 15 years. Im married, have one child and a dog, and love taking long walks in my free time.Our agency offers flexibility, a 401k, and covers licensing costs. Were in an exciting growth phase and looking for individuals who are passionate about making a difference in the lives of our customers.If you take pride in your work, value meaningful connections, and want to grow in your career, this could be a great fit for you.ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Kyra Slade - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:Answer customer inquiries and provide policy information.Assist customers with policy changes and updates.Process insurance claims and follow up with customers.Maintain accurate records of customer interactions.QUALIFICATIONS:Communication and interpersonal skills.Detail-oriented and able to multitask.Previous customer service experience preferred.
Salary : $35,000 - $50,000