What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Kyle Fadeley - State Farm Agent?
Benefits:
ABOUT OUR AGENCY:
I opened my agency in 1996 and currently lead a team of seven. My career has been shaped by two major experiences - serving in the Marine Corps and then building my career with State Farm. I also hold a four-year degree in Finance and Economics, am married with three children, and am an avid snowboarder.
Giving back to our community is important to us, and our agency proudly supports and sponsors local sports teams throughout the area.
We offer health benefits, a Simple IRA, licensing reimbursement, paid holidays, and 120 hours of PTO starting out, with flexibility in how you choose to use your time off. We believe in working hard while making sure our team has time for life outside of the office.
Our culture is professional but down-to-earth, friendly, and fun. We enjoy team outings, cookouts, swimming, and spending time together outside of work, all while maintaining a professional and welcoming office environment. I'm looking for someone who presents themselves professionally, enjoys working with others, and wants to be part of a close-knit team. Candidates should live within approximately 10 miles or 20 minutes of the office.
ROLE DESCRIPTION:
As a Customer Service Representative with Kyle Fadeley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Simple IRA
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
ABOUT OUR AGENCY:
I opened my agency in 1996 and currently lead a team of seven. My career has been shaped by two major experiences - serving in the Marine Corps and then building my career with State Farm. I also hold a four-year degree in Finance and Economics, am married with three children, and am an avid snowboarder.
Giving back to our community is important to us, and our agency proudly supports and sponsors local sports teams throughout the area.
We offer health benefits, a Simple IRA, licensing reimbursement, paid holidays, and 120 hours of PTO starting out, with flexibility in how you choose to use your time off. We believe in working hard while making sure our team has time for life outside of the office.
Our culture is professional but down-to-earth, friendly, and fun. We enjoy team outings, cookouts, swimming, and spending time together outside of work, all while maintaining a professional and welcoming office environment. I'm looking for someone who presents themselves professionally, enjoys working with others, and wants to be part of a close-knit team. Candidates should live within approximately 10 miles or 20 minutes of the office.
ROLE DESCRIPTION:
As a Customer Service Representative with Kyle Fadeley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $45,000 - $65,000