Program Director (Community Engagement & Logistics)

POSITION SUMMARY:

The Program Director of Community Engagement and Logistics serves as a key operational and engagement leader for Kentucky YMCA programs statewide. This position oversees the systems, logistics, and relationship management that support successful program implementation across multiple conferences, trainings, and initiatives. The role is responsible for managing complex registration and participant data processes, coordinating cross-program logistics, and ensuring operational efficiency that allows programs to effectively serve students, volunteers, alumni, and partner schools.

In addition to managing registration operations and program logistics, this position directs the organization’s statewide alumni and volunteer engagement strategy. The Program Director recruits, trains, supports, and retains volunteers and alumni leaders while strengthening long-term community relationships that sustain and expand program impact. This role requires strong relationship management, professional communication, and the ability to lead diverse stakeholder groups with a high level of professionalism and accountability.

This position also supervises and develops youth programs including event planning, communications, and event implementation. The Program Director works collaboratively across departments to support statewide programming needs and serves onsite at programs and events to oversee staff, volunteers, logistics, and operational execution for programs including Youth in Government, Model United Nations, Go For It (GFI), LTC, Y-Corps, and Y-USA affiliated initiatives.

The ideal candidate brings strong organizational leadership, operational management experience, and the ability to balance detailed administrative work with relationship-centered community engagement in a fast-paced, mission-driven environment.

QUALIFICATIONS:

1. The KY YMCA is an anti-racist, multicultural organization committed to a diverse workplace and is seeking a diverse pool of qualified candidates.
2.  Must be 21 years or older.
3. Two or more years of professional experience in another nonprofit is preferred.
4. Two or more years of experience in program development and management.
5. Direct experience in project management.
6. Two or more years of experience with team directorship and management.
7. Two or more years of experience with volunteer and alumni management experience.
8. Professional presentation experience.
9. Experience working independently on projects and with a team.
10. Proficient use of Microsoft Office, particularly Word and Excel.
11. Experience with mail merge.
12. Experience working in a customer relationship management (CRM) system.
13. Organizational, detail-oriented, and independent time-management skills are necessary for this position.
14. Must be able to schedule work proactively and independently, while also being able to work with teams.
15. Works as part of a team and demonstrates a high degree of self-initiative and commitment to expand skills and expertise through a variety of methods, including self-study, working/mentoring with colleagues, and both internal and external training.
16. Ability to change priorities as the project expands or the project needs change. 
17. Must be able to assist in moving 35 pounds, have good mobility, and maintain a high level of energy over an extended period of time.
18. Ability to be away from home up to 15% of the year, or an estimate of 50-60 days, including extended periods of overnight stays.  
19. Must have reliable transportation.
20. Ability to communicate clearly to large groups, over the phone, and via email.
21. Ability to relate effectively to diverse groups of people from all social and economic segments of the community, track record of building authentic, constructive relationships with others
22. Understanding that you may stay overnight in a hotel for a potential of 14 days in November and December, and 12 days in March.
23. Understanding of the nature and purpose of the YMCA and the respective roles of volunteers and staff.

BENEFITS:

1. Salary minimum: $43,888 annually
2. Fully paid health, vision, and dental insurance for employees and dependents.
3. Fully paid life insurance for the employee.
4. Company contribution of 8% to the Y-USA retirement fund after two year vesting.
5. Immediate access to a 403b investment fund.
6. Opportunities for professional development through Y-USA and other related training programs.
7. Competitive paid time off (PTO) and holiday policies.
8. A flexible, results-oriented work environment with many remote work options.
9. Collaborative and supportive staff culture focused on professional growth, high-impact programs, and celebrating successes.
10. Mileage reimbursement at the state rate (for travel exceeding the personnel policy limits, excluding commute to Frankfort office).
11. KY YMCA-provided laptop for work use.
12. Monthly cell phone stipend.
13. Additional benefits are offered through payroll providers.

Learn more and apply at https://www.kyymca.org/careers/program-director-community-engagement-logistics/