Enterprise Account Manager

Kwikly Dental Staffing is growing our Enterprise Account Manager team.

The Enterprise Account Manager takes ownership of partnerships established by our Enterprise Account Executives, focusing on building strong relationships, increasing platform utilization, expanding into additional locations, and driving long-term revenue growth.

This role requires someone who can think strategically, recognize opportunities, and confidently engage with enterprise leadership to strengthen partnerships and deliver measurable results.

**This role is a hybrid role 3 days a week at our Minneapolis HQ. In-state applicants only

• Serve as the primary point of contact for assigned enterprise partnerships, building relationships with corporate, regional, and office leadership.
• Take ownership of new partnerships following the Enterprise Account Executive handoff, ensuring a successful onboarding and rollout.
• Maintain consistent communication to understand organizational needs, address concerns, and strengthen engagement.
• Proactively identify declining utilization, account risks, and opportunities to improve the partnership.
• Collaborate with internal teams to resolve challenges and maintain partner satisfaction.

• Drive revenue growth by increasing platform adoption and staffing utilization within existing enterprise accounts.
• Identify underutilized locations and implement strategies to increase shift postings and recurring staffing needs.
• Promote additional staffing positions and available hiring solutions.
• Reactivate inactive locations through targeted outreach and relationship development.
• Develop account-specific growth strategies aligned with organizational staffing needs.

• Identify opportunities to introduce Kwikly to additional offices, regions, and markets within existing enterprise partnerships.
• Build relationships with regional decision-makers to support expansion and adoption.
• Coordinate new location onboarding and ensure successful platform implementation.
• Track expansion opportunities and revenue growth across assigned organizations.

• Prepare and present personalized QBR decks tailored to each enterprise partner's performance, challenges, and growth opportunities.
• Analyze revenue trends, shift activity, fill rates, location utilization, and expansion opportunities.
• Use data to lead strategic conversations and demonstrate the value of the Kwikly partnership.
• Establish measurable action plans and follow-up strategies to drive continued growth.

• Partner with Market Managers, Talent Success Managers, and Operations to address staffing challenges and improve account performance.
• Maintain accurate account records, relationship updates, and expansion opportunities.
• Communicate account performance, revenue trends, risks, and growth opportunities to leadership.
• Share partner feedback to support platform improvements and operational efficiencies.

Success will be measured through:

• Revenue Growth: Increased spend and revenue within assigned enterprise partnerships.
• Net Revenue Retention: Retaining and growing revenue from existing accounts.
• Account Expansion: New locations activated and revenue generated within existing enterprise organizations.
• Platform Utilization: Growth in active locations, shift postings, and recurring staffing needs.
• Account Retention: Maintaining strong partnerships and reducing account churn.
• Strategic Engagement: Completion of personalized QBRs and execution of account growth plans.

• Experience in account management, customer success, or relationship-based sales.
• Strong relationship-building, communication, and presentation skills.
• Ability to identify growth opportunities and drive measurable results.
• Comfortable analyzing performance data and leading strategic business conversations.
• Strong organizational skills with a proactive, ownership-driven mindset.
• Experience with CRM systems and reporting tools.
• Dental industry, healthcare staffing, enterprise partnerships, or multi-location account management experience preferred.



A successful Enterprise Account Manager is more than a point of contact. They are a trusted partner who understands their accounts, proactively identifies opportunities, and takes ownership of driving growth.

They build meaningful relationships, use data to guide conversations, and consistently find ways to increase the value Kwikly delivers to its enterprise partners.

Their success is measured not only by retaining partnerships, but by helping those partnerships grow.