What are the responsibilities and job description for the Employee Relations Analyst position at Kwik Trip?
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Department 669
Shift: Daytime
Experience: 1-3 years
Pay Range: $24.66 to $36.99
Actual pay will be based on various factors, such as a candidate’s qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker’s gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.
Join Our Team as an Employee Relations Analyst — Be the Bridge Between People and Policy
Are you passionate about creating thriving workplace cultures where people feel heard, respected, and empowered? We’re looking for an Employee Relations Analyst who will serve as a trusted advisor to our leaders, guiding them on employee relations best practices and helping us cultivate an environment of fairness, accountability, and growth for all coworkers.
Note: This role is primarily conducted over the phone, supporting leaders and coworkers across multiple locations with empathy, clarity, and professionalism.
What You’ll Be Doing:
As an Employee Relations Analyst, you’ll support employee relations across the organization—intaking concerns, documenting cases, assisting investigations, and helping leaders apply policies fairly and consistently. You’ll play a critical role in strengthening our workplace culture while minimizing risk and ensuring compliance. Your day-to-day will include:
- Coaching leaders across the organization to ensure employment decisions align with our mission, values, and all relevant employment laws
- Leading or supporting thorough, objective workplace investigations involving employee complaints, policy violations, or other workplace concerns—including documentation, analysis, and well-reasoned resolution recommendations
- Providing thoughtful coaching and guidance to leaders and coworkers to navigate performance issues, interpersonal conflict, and workplace challenges
- Designing and implementing fair, effective, and consistent employee relations strategies
- Ensuring consistent application of company policies and full adherence to local, state, and federal regulations (e.g., FMLA, ADA, EEO, Title VII, etc.)
You’ll be part of a collaborative, forward-thinking team that values both autonomy and support—where your voice matters and your work drives meaningful change.
What We’re Looking For:
- A Bachelor's degree in HR, Sociology, Psychology, or equivalent experience
- At least 1 year of general HR, social work, or leadership experience (2 years with direct employee relations preferred)
- Strong working knowledge of employment laws (EEO, FMLA, ADA, FLSA, NLRA, etc.)
- Exceptional interpersonal and communication skills—confident with sensitive conversations and able to build trust
- Proven ability to handle confidential information with discretion
- Customer-first mindset and high emotional intelligence
- Solid judgment and time management skills, with the ability to stay organized in a fast-paced environment
- Proficiency in Microsoft Office and a sharp eye for detail
Why You’ll Love It Here:
We’re not just filling a role—we’re building a team of passionate, values-driven professionals who care about people as much as performance. Here, your work has purpose. You’ll be empowered to grow, supported to lead, and inspired to make a difference every day.
Deadline to Apply: Monday, December 29th
Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.
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Salary : $25 - $37