What are the responsibilities and job description for the Maintenance Supervisor position at KW Property Management?
The Maintenance Supervisor oversees the maintenance and housekeeping departments and is responsible for supervising team members’ work in all assigned areas. The supervisor is the key liaison between the maintenance team and upper management. Teamwork is always expected and required at all times. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position; however, this description and quantity of duties is subject to change at any time by the General Manager.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As a key employee liaison between the client and KWPM services & internal support staff, the Maintenance Supervisor must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to the operational functions of the Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. Below are some fundamental responsibilities of the job;
- Supervises and assigns tasks to the maintenance and housekeeping staff.
- Read and interpret equipment manuals and work orders to perform required maintenance and service.
- Orders, maintains inventory and keeps full stock of materials needed to complete work orders.
- Ensures work orders are updated and completed in a timely manner.
- Diagnose problems, replace or repair parts, test and make adjustments.
- Perform regular preventive maintenance on machines and equipment.
- Use a variety of hand and power tools, and material handling equipment in performing duties.
- Controls and maintains costs while staying within the yearly budget.
- Motivates and encourages staff to comply with company’s safety standards.
- Schedules and creates daily and weekly activity logs and task lists for maintenance and housekeeping departments.
- Maintains and upholds standards and expectations of the company and community.
- Supervises work performed by property vendors to ensure completion.
- Maintains records of scheduled maintenance procedures.
- Obtains estimates for supplies and repair parts. Order parts and supplies as needed.
- Supervises staff’s work to ensure common areas are maintained clean and free from debris.
- Supervises trash pick-up of all common areas and property.
- Responds to emergency maintenance requests as required.
- Reports deficiencies and repair needs around the property as observed.
- Promotes a safe working environment by observing all State, Federal and company safety rules, standards, and precautions.
- Other duties as assigned.
Competencies;
- Decision Making.
- Attention to Detail.
- Time Management.
- Customer/Client Focus.
Supervisory Responsibility; this position will supervise the Maintenance & Housekeeping department.
Work Environment
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type
This is a full-time position. Work schedule is Monday through Friday 8 am to 4:30 PM. This schedule may change to accommodate the business needs of the property.
Travel
There may be some travel for meetings and trainings
Required Experience and Education
- Minimum two (2) years experience in condominium or apartment buildings as maintenance supervisor.
- Basic reading and understanding of English.
- Basic computer literacy. Must be able to type reports or open work orders through property systems.
- Experience in supervising team members.
- Position requires occasional exposure to the outdoor climate and weather conditions.
- Must have the ability to drive for work purposes in case there is an urgent need for the property.
- Must have the ability to react and address all emergency situations in a timely manner. Must be available for emergency calls.
- Effective written and verbal communication skills.
- Must be able to provide professional written reports and make recommendations to the Property Manager and the Client on the maintenance needs of the property.
Supervision
Employee reports to the Property Manager of the Association.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.