Accounts Receivable Associate

The Accounts Receivable Associate is responsible for maintaining records in accounts within the accounting system in accordance with KWPMC policies. The position is fundamental and as such requires following established policies and procedures with a high level of organizational skills, attention to detail, solid time management and good interpersonal skills.  This role will work out of our new office in the South of Fifth District of Miami Beach supporting luxury Condo Accounts in that area.

As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties;  being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions of this role

• Operates company computer programmed with accounting software to record, store and analyze information.
• Provide administrative support to the Accounts Receivable Department and Management. Assist with calls/voicemails, reroute calls to appropriate area.
• Manage a portfolio of new associations and their data entry following Standard Operating Procedures.
• Facilitate all research items that arrive from the field and/or customers related to Accounts Receivables. Address research items assigned via ticket system or identify and forward research item to appropriate party
• Process coupon requests for new associations or statement and or statement of accounts as needed
• Process new Special Assessments/ Budgets etc.
• Support the AR Manager when necessary including late fee waivers, charges, bank reconciliations, special assessments reconciliations, projects etc.
• Maintain records regarding Accounts Receivables per the guidelines provided.
• Assisting with staff training.
• Adding GL Codes to Nexus.
• Review and process Security Deposit Refunds and Maintenance Refunds (weekly).
• Set-up Recurring Vouchers in Vantaca Accounting System.
• Other duties as assigned.

Competencies;

Interpersonal and Communication Skills

Problem Solving/Analysis

Time Management

Customer/Client Focus

This position has no supervisory responsibilities. 

Job Requirements

• 3 to 5 years work experience in a related high volume Accounts Receivable Position. (Preferably in a Property Management or Real Estate setting)
• Experience with ERP accounting systems like Vantaca, Jenark, TOPS, or other enterprise accounting software's AR Module
• Working knowledge of Microsoft Office (Word, Excel and PowerPoint) and computers 
• Excellent communication and listening skills in order to interact with a diverse and multi culture population
• Ability to work in a team environment as well as independently and be self-driven
• Ability to meet deadlines and work well under pressure
• Ability to work with sensitive or confidential information
• Critical thinking, problem solving, judgment and decision-making abilities

Work Environment

This job operates in a small 3–5 person, clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a step stool as necessary. 

Work Schedule

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m.  This schedule may change to accommodate the business needs of the company

Travel

This role will start off in our Doral Headquarters for training on a weekly basis and then transition full time to the Miami Beach location with occasional trips to Doral for training a few times per year.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.