Audio Visual Operations Manager - Chicago

Service. Reliability. Expertise.

With more than 45 years of industry-leading experience, KVL is the premier source for audiovisual services and technology—providing clients with everything they need for successful presentations, tradeshows, and conferences.

We review all resumes; however, candidates with experience in the following areas are strongly preferred:

• Hotel/Corporate in-house AV
• Hotel/Corporate freelance AV
• Convention centers, tradeshows, sporting arenas, exclusive event venues

Operational / Technical Expectations

• 1–2 years of AV management experience within a hospitality-focused environment (hotels, conference centers, meeting facilities)
• Support the Director of Event Technology in daily hotel AV operations and team oversight
• Build strong relationships with hotel management, support staff, clients, event planners, and KVL leadership
• Manage scheduling for hotel AV technicians

Sales Responsibilities:
• Strong AV sales experience with exceptional attention to detail
• Generate new business opportunities within the hotel and surrounding markets
• Prospect, solicit RFPs, and prepare accurate quotes

Inventory Responsibilities:
• Oversee AV equipment inventory
• Source and negotiate cross-rentals and ensure their safe return
• Coordinate logistics for all incoming/outgoing equipment
• Maintain open communication with other KVL property inventories

Technical Knowledge:
• Audio: Advanced understanding; ability to step into basic audio roles on analog and digital consoles
• Video: Advanced understanding; capable of basic switching, projection, and GFX operations
• Lighting: Advanced understanding; capable of basic dimming, spot lighting, stage washing, and up-lighting to enhance room ambience

Professional Expectations

• Ability to perform calmly, professionally, and efficiently under tight timelines
• Exceptional client-facing skills with a VIP-level customer service mindset
• Clear, respectful communication with clients and venue staff
• Strong attention to detail—small mistakes can create major impacts
• Team-oriented approach from setup to strike
• Experience working in hotel/corporate operations environments

Salary range: $55,000 - $65,000

Salary : $55,000 - $65,000