What are the responsibilities and job description for the Electronic Tech Aid position at Kustom Signals, Inc?
Build Technology That Protects and Connects Communities
Electronic Technician A | Kustom Signals, Inc.
Are you a hands-on problem-solver with a passion for electronics and innovation? At Kustom Signals, we’ve been equipping law enforcement with cutting-edge technology for over 60 years. From radar and video systems to in-car and body-worn solutions, we support those who serve with reliable products and superior service. Now, we’re looking for a skilled Electronic Technician A to join our Production team and play a vital role in maintaining the quality and performance our customers depend on.
As an employee-owned company (ESOP), our people don’t just work here—they have a stake in our success. With strong benefits, including educational assistance and a culture built on precision and collaboration, Kustom Signals is the ideal place to grow your career while making an impact in public safety.
What You’ll Do:
In this dynamic role, you’ll support the production and repair of Kustom Signals' products by testing, troubleshooting, modifying, and configuring systems. You’ll also assist in development engineering efforts, work closely with technical teams, and ensure products meet the highest standards of quality and reliability. Your knowledge of analog/digital circuitry and network protocols will be key in ensuring every unit performs flawlessly in the field.
Key Responsibilities:
- Test, modify, rework, and repair Kustom Signals products
- Configure systems to meet customer specifications with a strong focus on quality and delivery
- Interpret schematics, diagrams, and technical documents to conduct testing and troubleshooting
- Diagnose malfunctions and isolate issues to the component level
- Conduct engineering and experimental tests to collect data and support R&D initiatives
- Collaborate with Manufacturing Engineering on layout and assembly process improvements
- Recommend design changes to enhance product manufacturability and performance
- Test software, firmware, and hardware modifications for quality compliance
- Provide technical assistance to internal and external customers
- Process associated documentation such as calibration certificates, packing slips, service reports, and more
- Follow Electrostatic Discharge (ESD) protocols
- Maintain a clean and organized workspace
Benefits:
- Benefits are available on the first day of employment.
- Company-sponsored life and short-term disability insurance.
- Comprehensive health, dental, and vision insurance.
- Health Savings Account when paired with a high-deductible medical plan.
- 401k retirement savings plan with an employer match of up to 4%.
- 100% employee-owned company through an Employee Stock Ownership Plan (ESOP) after meeting eligibility requirements.
- Paid time off, including Vacation, Personal or Discretionary (Sick), and ten (10) paid company holidays.
- Tuition reimbursement for pre-approved courses.
- Climate-controlled work environment.
- Consistent weekday schedules provide an exceptional work-life balance.
- A people-first culture grounded in teamwork, accountability, and innovation.
What You’ll Bring:
Education & Experience:
- High school diploma or equivalent
- Vo-Tech certificate in Electronics Technology or related field, Associate Degree, or Military Electronics Training
- Minimum of 3 years of experience as an Electronic Technician in a manufacturing environment
Skills & Attributes:
- Strong knowledge of analog and digital circuitry
- Experience testing and troubleshooting complex systems
- Proficiency with computers, Microsoft Windows, Word, Excel, and Internet Explorer
- Skilled with test equipment: oscilloscopes, spectrum analyzers, signal generators, and more
- Familiarity with networking and common protocols
- Ability to read schematics, technical drawings, and detailed instructions
- Excellent communication skills—both written and verbal
- Self-motivated, independent, and comfortable working across teams
Physical & Mental Demands:
- Occasionally lift or move up to 50 pounds
- Use close and distance vision for component-level work
- Read and interpret work orders, prints, and schematics accurately
Work Location: In person