What are the responsibilities and job description for the Host/Hostess position at Kusshi Sushi?
Kusshi at Pike & Rose is looking for FOH staff as we enter the busiest season of the year!
Kusshi (屈指) means “one of the best'' in Japanese, and we hold pride in serving the freshest fish and providing an overall experience that guest can remember. If you were to google sushi right now, at least 10 locations would pop up around you. What is going to make us different? Is it specially sourced fish that is brought in daily? One of the largest selections of sake and craft beers? Imported Snacks and Soft Drinks that one of the partners specially curates in their spare time? Yes, Yes and Yes, but the biggest contributing factor towards the Kusshi brand is our team. We look forward to how you assimilate our core values and create an experience that will have guests planning their next visit before they leave. Food and Beverage are going to make an impact, but it’s our people that leave the impression. Whether you’re only visiting us for the season, or hoping to dig your roots into our brand, we can assure you that you’ll remember your experience with us just as much as our guests do.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage seating and coordinate reservations to optimize table turnover.
- Communicate effectively with guests regarding wait times and special requests.
- Assist in maintaining cleanliness and organization of the host stand and dining area.
- Provide information about the menu, specials, and restaurant policies to guests.
- Collaborate with servers and kitchen staff to ensure timely service delivery.
- Handle guest inquiries and concerns with professionalism, enhancing guest relations.
- Complete given side-work every shift
- Enter orders into the POS system and process payments
Qualifications
- Previous experience as a host or in a similar customer service role preferred
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication skills, both verbal and written, with effective phone etiquette.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Familiarity with POS systems, particularly Toast or similar platforms, is a plus.
- A positive attitude and the ability to work collaboratively within a team environment.
- Must have a drivers license
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $18 - $22