What are the responsibilities and job description for the Call Center Sales Representative (Automotive BDC - In Person, No Remote) position at Kunes Country Automotive Management Inc?
Description
Full-Time | Hourly Bonus | Career Growth into Sales
Kunes Auto & RV Group-recognized by Automotive News as one of the Best Dealerships to Work For-is hiring Call Center Sales
Representatives (BDC / Appointment Setters) in Delavan, WI.
This is a full-time, in-person position. This is NOT a remote role.
If you're comfortable on the phone, enjoy talking to people, and want a fast path into automotive sales, this is a strong entry point with real earning potential.
Pay & Schedule
- $17/hour base performance bonuses
- Bonus opportunities tied to appointments and results
- Full-time schedule with evenings and rotating weekends
- Consistent, predictable scheduling
- Handle a high volume of inbound and outbound calls, texts, and emails
- Set and confirm sales appointments for dealership customers
- Follow up with leads and missed appointments to re-engage customers
- Use scripts and communication techniques to move customers toward appointments
- Document all activity in CRM systems accurately
- Work across multiple systems and screens while managing conversations
- You'll be on the phone most of the day-this is a high-call, fast-paced role
- You'll be texting, emailing, and following up constantly
- Some customers won't answer or will cancel-that's part of the job
- The people who succeed here are consistent, competitive, and don't get discouraged easily
- This role is a proven stepping stone into automotive sales and leadership
Requirements
What We're Looking For
- Comfortable on the phone and talking with new people daily
- Reliable and shows up when they say they will
- Able to handle a fast-paced, high-volume environment
- Strong communication skills (phone, text, email)
- Basic computer skills (CRM systems, multitasking across screens)
- Positive attitude and coachable mindset
Experience in customer service, call center, or sales is helpful-but not required. We will train the right person.
Why Join Kunes- Career growth-many employees move into Sales and leadership roles
- Full benefits: medical, dental, vision, 401(k), PTO
- Ongoing training and support
- Casual, team-oriented work environment
- Growing, family-owned company with long-term opportunity
Founded in 1996, Kunes Auto & RV Group has grown to over 40 locations across Wisconsin, Illinois, and Iowa. We are built on a culture of teamwork, trust, and results-and we focus on building careers, not just filling roles.
Salary : $17