What are the responsibilities and job description for the Chief Assistant/Front Desk Clerk position at Kumon and Careers?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our students and parents, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Additionally, we are seeking a person who loves to work with children in a learning environment.
Responsibilities
- Greet and welcome families in a friendly and professional manner.
- Manage multi-line phone systems, responding to DM's appropriately and taking messages as needed.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Handle clerical duties such as filing, proofreading documents, and managing office correspondence.
- Assist with calendar management, scheduling appointments, and coordinating meetings.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Utilize computer skills to operate various software applications including Microsoft Office and Google Workspace.
- Maintain an organized front desk area, ensuring it is presentable at all times.
- Support office management tasks as required, including bookkeeping and administrative duties.
Skills
- Proficient in QuickBooks and Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong computer literacy with experience in data entry and filing systems.
- Excellent organizational skills with the ability to manage time effectively.
- Prior experience in front desk operations or as a dental/medical receptionist is preferred.
- Demonstrated customer service excellence with strong phone etiquette.
- Ability to work independently as well as part of a team in a dynamic environment.
- Familiarity with office management practices and personal assistant experience is advantageous. If you are passionate about providing outstanding service and thrive in an administrative role, we encourage you to apply for this exciting opportunity as a Front Desk Agent.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Work Location: In person
Salary : $12 - $15