What are the responsibilities and job description for the Dental Receptionist position at Kulshan Pediatric Dentistry?
Overview
Join our Pediatric Team as a Dental Receptionist, where your friendly and organized approach will be the first point of contact for patients. You will manage patient scheduling, handle dental administrative tasks, and ensure a smooth flow of front office operations.
Duties
- Greet patients warmly, verify appointments
- Manage patient scheduling
- Collect and process payments, insurance co-pays, and outstanding balances with accuracy
- Review and update patient records while ensuring compliance with HIPAA and clinical confidentiality policies
- Answer multi-line phone systems with professional phone etiquette; direct calls appropriately and schedule follow-up appointments
- Assist with documentation review, filing medical records, and maintaining organized electronic health records
- Support clinical staff by managing care plans documentation and facilitating communication between patients and dental providers
Experience
- Experience as a Health care Receptionist or in a medical office environment
- Familiarity with any dental software is a bonus
- Knowledge of health insurance procedures including Medicare, Medicaid, and private insurance billing processes
- Competency in medical terminology
- Excellent customer service skills with the ability to communicate effectively over the phone and in person
- Bilingual abilities are highly desirable to serve diverse patient populations
- Proficiency in Microsoft Office Suite (Word, Excel) along with typing skills (including 10 key typing) for accurate data entry
Join us in creating a welcoming environment where patients feel cared for from their first contact. Your dedication to efficiency combined with compassionate service will make a meaningful difference every day!
Pay: $19.00 - $24.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Gym membership
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $24