What are the responsibilities and job description for the Office Assistant position at Kulicamp Mechanical?
Job Summary
Kulicamp Mechanical is a high-performing heating and cooling contractor dedicated to delivering exceptional service and solving problems for our customers.
We’re seeking an organized, service-minded Office Assistant to keep daily office operations moving smoothly. You’ll support client communication, manage records, and help the team stay on top of schedules and administrative tasks. This role is a great fit for someone with strong computer skills, careful attention to detail, and a positive approach to customer support.
Duties
- Answer calls with professional phone etiquette and clear phone communication.
- Handle data entry, filing, proofreading, typing, word processing, and spreadsheet updates using Microsoft Office and ServiceTitan.
- Assist with office management, calendar management, and scheduling; provide administrative or personal assistant support as needed.
- Respond to customer service requests and support customer communication with courtesy and accuracy.
- Follow up on unsold estimates and request reviews from customers.
- Process invoices for completed services.
- Reconcile monthly supplier statements to ensure accuracy.
- Handle accounts receivable collections and follow up on outstanding invoices.
- Resolve customer billing inquiries and process payments accurately.
- Maintain detailed and organized records of purchases and vendor receipts.
- Coordinate permits and inspections. Order materials for upcoming jobs based on estimators material lists.
- Coordinate with vendors regarding warranties, delivery and returns.
Qualifications
- Office experience, including clerical or administrative experience; customer service or customer support experience is valued.
- Computer literacy is required.
- Strong organizational skills, time management, attention to detail, and proofreading skills.
- Clear, professional communication and phone etiquette.
- Able to manage completing tasks while maintaining accurate records.
- Able to work independently as well as on a team.
- We are a drug free workplace, all candidates will be subject to a preemployment drug screening.
Compensation & Benefits:
*Pay Scale: $20.00 – $28.00 per hour, depending on experience.
*Paid Time Off:40 hours of paid time off to start.
*Paid Holidays: 6 paid holidays per year (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas Day).
*Health insurance
*401K
*Hours: Monday-Friday 7:30am-4:00pm.
Pay: $20.00 - $28.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Health insurance
- Health savings account
- Paid time off
Application Question(s):
- We are looking for someone who has held their most recent position for at least one year. Do you meet this requirement?
Work Location: In person
Salary : $20 - $28