What are the responsibilities and job description for the Administrative Assistant - Pinehurst, NC position at Kuester Management Group, LLC?
Administrative Assistant – Pinewild Property Owners Association
Location: Pinehurst, North Carolina
About Kuester Management Group:
Founded in 1975 on a strong foundation of family values, Kuester Management Group has grown into one of the Carolinas’ most trusted names in community association management. Since expanding our management division in 2001, we’ve built partnerships with developers and association boards to provide responsive, ethical, and expert service tailored to every community we serve.
About the Role:
We are seeking a highly organized, service-minded Administrative Assistant to support daily operations for the Pinewild Property Owners Association, a premier gated residential community located in Pinehurst, North Carolina.
The Administrative Assistant will play an essential role in supporting the Onsite Community Manager and Board of Directors by managing correspondence, maintaining records, coordinating communications, and ensuring the office operates efficiently. This position requires professionalism, strong communication skills, and attention to detail to uphold Pinewild’s high standards of excellence and Kuester’s values of Service, Professionalism, Leadership, Accountability, Trust, and Teamwork.
Key Responsibilities:
Administrative & Operational Support
- Assist the Community Manager with day-to-day office operations and serve as a welcoming first point of contact for residents and visitors.
- Respond promptly to homeowner and Board inquiries in person, by phone, and via email.
- Maintain accurate office records, correspondence, and electronic files in accordance with Association and company procedures.
- Prepare deposits, process invoices, and communicate billing updates to Kuester Management Group’s main office staff.
- Order office and facility supplies with appropriate approvals and manage vendor-related administrative tasks.
- Oversee office operations in the Community Manager’s absence.
Resident & Community Relations
- Update and distribute welcome packets and provide orientation for new property owners, including governing documents and system access.
- Assist homeowners with website and portal access and troubleshoot user questions.
- Investigate and help process compliance violations, issue notices, and support enforcement of Association policies.
- Provide administrative assistance for community meetings, including the preparation of PowerPoint presentations and meeting materials.
- Attend monthly Board meetings, bi-annual member meetings (May and November), and other community events as needed.
Technology & Information Management
- Manage and update the Pinewild Property Owners Association website (pinewild.org), ensuring timely posting of minutes, financials, announcements, and other communications.
- Maintain and update security and member databases to ensure accuracy for resident and vendor access.
- Track and log work orders using Maintenance Care and assist with monitoring their progress and completion.
- Maintain and update the community’s mailbox spreadsheet and related records.
Other Duties
- Promote a positive and professional environment for residents, vendors, and staff.
- Support community-wide initiatives and continuously look for opportunities to improve administrative efficiency and communication.
- Perform additional duties as assigned by the Community Manager.
Qualifications:
- High school diploma required; associate or bachelor’s degree preferred.
- Minimum 2 years of administrative or property management office experience (HOA or onsite experience preferred).
- Strong organizational skills with exceptional attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Experience with community management software platforms (e.g., CINC, TOPS, Vantaca, or similar) preferred.
- Ability to manage multiple priorities, maintain confidentiality, and meet deadlines in a fast-paced environment.
- Professional, courteous demeanor with a customer service mindset.
- Ability to work independently and as part of a collaborative team.
What We Offer:
- Competitive salary based on experience.
- Full benefits package including medical, dental, and vision insurance.
- Company-paid life insurance, short-term and long-term disability.
- 401(k) plan with company match.
- Paid Time Off and paid holidays.
- Opportunities for professional development and career growth within Kuester Management Group.
Merchandiser- Experienced- PINEHURST, NC
SRS Merchandising -
PINEHURST, NC
Merchandiser Experienced- Pinehurst, NC
SRS Merchandising -
Pinehurst, NC
Merchandiser Experienced- Pinehurst,NC
SRS Merchandising -
Pinehurst, NC