The Accounts Receivable Representative will be responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting; following up with insurance companies and/or third party payers to ensure payments by primary and secondary payers and/or self-pay patients are accurate and timely.  This is a fast-paced environment, which requires attention to detail, accountability, teamwork and professional behavior.

RESPONSIBILITIES

·       Work closely with insurance companies and third-party payers to collect revenue for surgical services performed

·       Contact insurance companies by email and/or phone to collect payments

·       Handle contracted and non-contracted; HMO, PPO, EPO, POS, Worker’s Comp, Self-Pay and Third-Party reimbursement issues

·       Work all denials and corrected claims , collaborating with the Biller and/or Business Office Manager, insurance payers and/or patients on past due accounts

·       Manage credit balances

·       Patient balance resolution and non-patient (insurance) resolution

·       Ensure payments by primary and secondary payers and/or self-pay patients are accurate

·       Responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting

·       Accurate and timely follow up and resolution for all accounts receivable

·       Meeting and maintaining cash collection metrics and goals

KNOWLEDGE, SKILLS, and ABILITIES

·       Ability to take ownership and leads by example.

·       Ability to contribute in a cross-functional collaborative environment.

·       Ability to learn quickly and work independently.

·       Self-motivated with the attitude and ability to be successful as part of a team.