Service Technician

KSi is looking for an experienced Service Technician who would be responsible for in-the-field mechanical service repair trips (belt splicing, replacing bearings, etc.), SMPs (lubrication, inspections, etc.), mechanical equipment installation assistance with other KSi Service Techs, light automation troubleshooting with support from KSi Controls Support Engineers/Specialists. Travel is required with this position. This position would travel with a fellow Service Tech teammate in the eastern United States. KSi pays for all travel expenses.

Duties:

• Install/Set up equipment at customer sites including: aligning and anchoring bins, setting up and anchoring conveyors, setting up and anchoring scale hoppers/scales, and other miscellaneous items
• Service work for KSi and other vendor equipment as needed
• This includes performing Service and Maintenance Programs (SMP’s), warranty service work, and equipment service calls at existing customer sites
• May be responsible to make emergency service trips on weekends periodically
• Responsible to make sure site installation report is completed and final installation pictures are taken
• Ability to work at heights of 40 feet (for overbin conveyors and other bin issues)
• Responsible to act, dress, and exhibit professionalism at all times (KSi and customer sites)
• Responsible for leading and coaching Service Tech Assistants in the following areas:
• Professionalism, Attitude, Customer Service, Work Ethic, Honesty, etc.
• Loading and unloading of products at KSi plant and/or at customer site when needed
• Willingness to help other departments and perform other duties when/if needed
• Responsible for following motor vehicle regulations while driving: adhering to speed limits, etc. Texting and “surfing” are strictly prohibited while driving
• Responsible for knowing and adhering to KSi safety manual at job site and when in KSi facilities
• Travel ~75% including overnight travel
• Lead by example in the area of customer satisfaction and job completion

Skills/Qualifications:

• 2-4 years of experience in service work, construction, installations, or similar work preferred.
• Valid driver’s license required
• Mechanical skills required
• Knowledge of hand tools and power tools skills required
• Ability to read measuring tools
• Ability to lift up to 75 lbs required
• Ability and willingness to work in a variety of weather conditions
• Must have initiative/self-motivation

Job Type: Full-time

Pay: $20.00 - $32.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• What interests you about working as a Service Tech?
• What interests you about working at KSi?

Experience:

• traveling: 1 year (Preferred)
• Mechanical knowledge: 2 years (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road

Salary : $20 - $32