Quality Control Technician

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.

People. Passion. Performance. It is these three success factors that make KSB the company it is today.

At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

Quality Control Technician

KSB SupremServ by KSB GIW, Inc.

Department: Service

Reports to: Service Center Operations Manager

Location: Thomson, Georgia

Shift: 1st

FLSA Status: Non-Exempt

Overview

As the Quality Control Technician, you will ensure all components, repairs, and completed pump assemblies meet company drawings, specifications, ISO procedures, and internal quality standards. In this role, you will inspect dismantled pump components, perform final inspections on in-house and subcontracted repairs, and verify all required quality documentation is completed prior to shipment. You will support calibration control, hold point inspections, and non-conformance reporting while working closely with technicians, supervisors, and customers. You’ll report directly to the Service Center Operations Manager and play a key role in maintaining quality, compliance, and customer satisfaction throughout the repair process.

Responsibilities

• Inspects components per engineering drawings, specifications, and ISO procedures
• Performs final quality inspections on in-house and subcontracted repairs prior to shipment
• Documents component dimensions and inspection findings electronically
• Conducts customer and workshop hold point inspections to verify contractual and technical compliance
• Identifies and reports non-conforming products or procedures
• Maintains, tracks, and stores precision measurement instruments and inspection equipment
• Ensures calibration requirements are completed and documented in accordance with ISO standards
• Reads and interprets engineering drawings, GD&T, and OEM specifications
• Performs dimensional inspections using micrometers, dial indicators, bore gauges, height gauges, and CMM equipment
• Supports continuous improvement initiatives through problem solving and feedback
• Maintains organized inspection records, NCRs, calibration certificates, and traceability documentation
• Operates forklifts, cranes, and lifting equipment safely as needed
• Maintains a clean, organized, and safe work environment
• Trains new employees on quality procedures and inspection practices when assigned
• Exercises stop-work authority on non-conforming products or unsafe procedures
  
  

Qualifications

Education:

High school diploma or equivalent required; technical certification or associate degree in a related field preferred, along with relevant experience in quality control, rotating equipment, or industrial repair environments, or an equivalent combination of education and experience

Experience

• Demonstrated knowledge of rotating equipment including pumps, gearboxes, compressors, mixers, and turbines
• Ability to read and interpret engineering drawings, GD&T, tolerances, and OEM specifications
• Proficiency using precision measuring instruments and inspection equipment
• Understanding of ISO requirements, calibration control, traceability, NCR processes, and quality documentation standards
• Strong communication, analytical thinking, organizational skills, and commitment to workplace safety
  
  

Technical Skills

• Experience with precision measurement tools including micrometers, dial indicators, bore gauges, and CMM equipment.
• Familiarity with NDT methods including visual, dye penetrant, magnetic particle, and ultrasonic testing
• Ability to interpret metric and imperial measurements, tolerances, and dimensional requirements.
• Computer literacy with the ability to electronically document and maintain inspection records
• Knowledge of vibration fundamentals and alignment concepts preferred.
  
  

Occasionally

PHYSICAL REQUIREMENTS:

• lifting up to 70 lbs
• squatting; pulling; kneeling; pushing; and bending,
• Must be able to wear a respirator to fulfill painting responsibilities

KSB SupremeServ by KSB GIW, Inc. Equal Opportunity Employer Information

KSB SupremeServ by KSB GIW, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.