Important Recruitment Information for this vacancy

Agency Information:  

The Kansas Department of Wildlife and Parks (KDWP) is an executive branch agency in charge of operating and regulating the use of state parks, state lakes, recreational grounds, wildlife areas and sanctuaries, fish hatcheries, natural areas, historic sites and other lands, waters, and facilities for the promotion of public health, safety, and for the use and pleasure of visitors. The agency is also charged with the development and conservation of wildlife and the natural resources within the state. The agency oversees 29 state parks, 500 miles of trails, approximately 460,301 acres of leased or owned public lands, management of four hatcheries, and four nature centers.          

To meet our mission, projects, and goals, KDWP employs approximately 466 full time employees and up to 350 temporary employees, throughout the state, with diverse and varying skillsets. The largest agency office is the Operations Offices in Pratt, Kansas. The Office of the Secretary is maintained in Topeka, Kansas. There are four Regional Offices located in Topeka, Wichita, Hays, and Dodge City; six District Offices in Kansas City, Chanute, Colby, Fort Scott, Garden City, and Mound City; and a Research Office located in Emporia, Kansas. Various wildlife, public land, and parks offices are located across the state.

The agency is primarily funded through license fees, grants and federal funds that are provided through the Pittman-Robertson and Dingell-Johnson Acts. 

About the Position

Who can apply: Anyone

Classified/Unclassified Service: Unclassified

Full-Time/Part-Time: Full-time

Regular/Temporary: Regular

Eligible to Receive Benefits: Yes

Veterans' Preference Eligible: Yes

Search Keywords: Pratt, Administrative, Licensing

Compensation: $18.26/hour - $19.17/hour

* Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

Immediate comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary:  This permanent, full-time position is located in the Licensing Section of Administrative Services Division at the Pratt Operations Office, and is directly supervised by the Chief of Licensing/Public Service Executive.

Job Responsibilities may include but are not limited to the following:  

Key Responsibilities:

• This position serves as a team member involved in technical support group for the automated licensing system.  The automated licensing system is a complex electronic system software used statewide by all agency vendors in which all Department licenses are sold.   Position must be very knowledgeable in all aspects of the system. Position assists with technical support on the phone, serving as a help desk for license agents, Department offices, and the general public purchasing licenses online.  Must be able to identify technical problems and provide solutions over the phone for vendors running specialized sales equipment. Must help customers having printing problems on Internet purchases due to PC software updates or printing problems.
• Administers Controlled Shooting Area (CSA) Operator permit/license for the state, assuring operators and the program are in compliance with state regulations and statutes.  Coordinates with Law Enforcement on all CSA inspections and issues; maintains multiple database systems verifying accurate account of acreage, lease and/or deed submissions, and accounting of money. Runs multiple complex queries from replicated database for issuing Controlled Shooting Area operator license, certificates, letters, and revenue deposit slips. Corresponds with Controlled Shooting Area operators answering questions, sending out application packets, sending out renewals, determining eligibility, correcting application issues, and issuing CSA operator licenses. Responsible for maintaining all database programs relating to Controlled Shooting Area.
• Responsible for administration of Commission Tag program; organization contact. Coordinates with Big Game specialist, Legal, and Wildlife Coordinator for processing of Big Game Commissioner Tags. Maintains records and inputs data information into Excel sheets.
• Creates requisitions, processes vouchers, and reconciles purchasing card for licensing.
• Serves as initial contact sales agent. Serves as a backup for receptionist and front desk staff ensuring phone calls are transferred accurately and efficiently and walk in customers are provided with excellent customer service.

Qualifications

Licensing & Certification:  Must possess and maintain a valid driver’s license and pass a background check.

Minimum Qualifications:  Two years of experience in general office, clerical and administrative support work. Two years of customer service experience.

Preferred Qualifications:  Two years computer experience with proficiency in Microsoft Office is strongly preferred. Applicants with demonstrated capability in the development of electronic forms and automated spreadsheets using Microsoft Office Products will be given preference.

Recruiter Contact Information

Name: Laverne Taylor

Email: laverne.taylor@ks.gov

Phone: 620-672-0704

Job Application Process

First Sign in or register as a New User.

Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.

Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.

Start your draft job application, upload other required documents, and Submit when it is complete.

Manage your draft and submitted applications on the Careers> My Job Applications page.

Check your email and My Job Notifications for written communications from the Recruiter.

Email – sent to the Preferred email on the My Contact Information page

Notifications – view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents for this Application to be Complete

The following are the required items to apply:

1) a letter of interest

2) a detailed resume; including a valid e-mail address

3) transcript material, if you wish to include them

4) employment application – this is generated from the information which is input into the system

5) an Authorization to Release Information form** (this can be found at the following website):

https://www.ksoutdoors.com/news/KDWP-Info/Jobs/Employment-Application-Additional-Info 

**Please note, this form must either be witnessed and signed by a Kansas Department of Wildlife and Parks employee or signed in front of and notarized by a notary public.  We reserve the right to conduct a background check on all qualified applicants. 

Incomplete applications will not be considered. A complete application packet must be submitted for each position. We no longer make copies of previous applications. Submitted application materials will be reviewed in Pratt to assure that the position minimum requirements are met, and those meeting the minimum requirements will be forwarded to the respective division for interview selection. 

Applicants are notified whether or not they are selected to interview.   The interview is generally a one-time, panel interview consisting of position-specific questions for all applicants (same questions for each applicant), with the selection being made after all candidate interviews are completed.

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents” 

Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas.  Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer.  A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.   

If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you.  The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas.  The Kansas Department of Revenue can be contacted at 785-296-3199. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions

Salary : $37,981 - $39,874