What are the responsibilities and job description for the Team Member position at Krystal Restaurant?
Krystal Restaurant Team Member
Demonstrates Krystal's Core Values in preparation of quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience.
Essential Duties and Responsibilities:
- Maintains highest possible level of Product Quality:
- Prepares food products according to approved Krystal procedures
- Adheres to approved Krystal holding times and temperatures
- Packs all food products in approved Krystal containers, lids, and bags
- Maintains highest level of WOW Hospitality:
- Dressed in proper and complete uniform
- Great eye contact with the customer always focusing on them
- Great smile on their face and in their voice
- Follows all approved Krystal cash handling and security procedures
- Works well with teammates and accepts coaching from management team
- Communicates with customers, teammates, and managers in a positive manner
- Maintains highest possible level of Cleanliness:
- Keeps food preparation area, equipment, and utensils clean and sanitary
- Meets Krystal specifications for sanitary food handling procedures
- Keeps lobby, front counter, drive-thru, kitchen, storage areas, and restrooms neat and clean throughout the day
- Keeps parking lot and building exterior clean and free of litter
Education/Experience/Job Requirements:
- Must be at least 16 years of age
- Must be able to perform the essential functions of the position
Knowledge/Skills/Abilities:
- Team Player Works well with other team members to achieve goals
- Customer Focused Recognizes the customer as the primary focus and acts accordingly sets a high standard for exceeding customer expectations
- Accountability/Dependability Takes personal responsibility for the quality and timeliness of work and achieves results
- Effective Communication Uses effective and appropriate methods of interacting with others
Skill Requirements:
- Verify data and information
- Organize and prioritize information/tasks
- Operate office equipment
- Verbal communication
- Basic mathematical concepts e.g. add subtract
Physical Requirements:
- Standing for extended periods
- Extended periods viewing computer screen
- Walking
- Reading
- Speaking
- Hearing
- Lifting/carrying up to 50 pounds various items
- Repetitive Motions
- Pushing/Pulling
- Bending/Stooping
- Reaching/Grasping
Hazards:
- Normal office environment
- Electrical current
- Housekeeping and/or cleaning agents
