Customs Compliance Specialist

JOB SUMMARY:

The Customs Compliance Specialist is responsible for supporting the global customs governance to ensure regional compliance. Key responsibilities include the Greenlight process, continuous improvement of Trade Compliance policies/procedures, conducting training for the business, and ensuring compliance with the import/export controls, laws, and regulations.

RESPONSIBILITIES:

• Support the Global Corporate Customs Policy to ensure regional compliance
• Proactively review the import Greenlight process to assure all items are compliant before released to ship
• Assist in the development and delivery of company-wide Compliance training
• Handle import/export procedures to ensure compliance with U.S. Customs regulations including HTS, denied party screening, ECCN coding, NAFTA, valuation, country of origin, licensing, SAP data base, commercial invoices, recordkeeping, and special trade programs
• Review imported and exported parts to assign proper classification
• Contribute to the development of import/export control compliance measures
• Recommend improvements to systems and procedures to enhance efficiency and quality of output
• Create Customs documents and courier labels for International Return Material Authorizations
• Support the relationship with Customs Brokers and other related providers
• Assist with requests for information from US Customs, other government agencies, Customs brokers, and freight forwarders
• Coordinate cross-departmental discussions regarding internal procedures to ensure company-wide US Governmental Compliance on a periodic basis
• Maintain Export documentation recordkeeping requirements as per the Bureau of Industry and Security
• Conduct internal audits and compliance assessments to identify potential areas of risk and recommend corrective actions to mitigate these risks
• Perform other duties as assigned

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, or related field and 2 years of experience in Customs Compliance. In lieu of a bachelor’s degree, a high school diploma with 4 years of experience in Customs Compliance is also acceptable.
• Experience creating import and export shipping documentation
• Experience with policy, procedure, work instructions, HTS, COO, denied party screening, ECCN, and licensing
• Experience conducting training and effectively communicating across all levels of the organization
• 3 years of experience classifying parts to be imported into the USA (per the CBP harmonized tariff schedule) is strongly preferred

PROFESSIONAL SKILLS:

• Proficient in Microsoft Office Suite with experience in SAP or an ERP equivalent, Global Trade Compliance software, and a TMS
• Knowledge of business administration, operational processes, and Quality Management
• Excellent problem-solving skills to troubleshoot and resolve Compliance and operational issues 
• Thorough knowledge of US Customs laws and regulations
• Knowledge of Transportation shipping modes and transportation carriers

SOFT SKILLS:

• Team First attitude, always provide world-class service, direct and honest communication, all-in attitude, deliver on commitments, always be compliant, ethical and safe, make your mark and give back 
• Customer Satisfaction focus, problem-solving, detail orientated, organizational skills, and excellent written and verbal communication skills
• Ability to balance multiple priorities simultaneously and manage time appropriately

This is a hybrid position, but the individual in this role will need to work and train 100% on-site for an estimated timeline of the first 3 months. The on-site training period is based on the individual and how long it takes them to learn our processes and work more independently. There will be a review after 3 months in which the manager will determine whether the Customs Compliance Specialist is ready to begin working the hybrid schedule of 2 days from home and 3 days on-site per week. The hybrid work schedule is based on manager’s discretion and can change depending on business needs.