What are the responsibilities and job description for the Senior Manager, Browse & Inspire position at Kroger Technology & Digital?
Description for Candidates
Accountable for driving the digital experience strategy to support Kroger's Alternative Profit Businesses. Leads a team that creates and implements integrated, omni-channel experiences that deliver on business growth and sales objectives. Establish credibility throughout the organization as an effective, collaborative developer of solutions to business challenges. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities for Candidates
- Identify ways to meet business objectives and drive desired behavior, considering past results, competitive landscape and additional insights and trends to formulate cohesive strategy
- Partner with internal and external partners to drive optimal end to end experience for customers, while meeting business objectives
- Enable the integration of Kroger Precision Marketing throughout the digital experience by establishing process and measurement opportunities for a successful business model
- Work collaboratively with a cross-functional team to enable end to end digital customer journey with relevant customer experiences based on data, measurement, best practices, and process efficiencies
- Proactively identify ways to solve for barriers and identify opportunities for automation
- Partner with Digital Analytics, Test and Learn and 84.51 to ensure full experience analysis and customer behavior to reported on a regular basis
- Seek out and identify consumer, market, industry and global trends for new ways of meeting customer needs and driving engagement
- Work collaboratively with the broader organization to bring key initiatives to life digitally
- Manage, mentor and develop team for future growth within the department and organization
- Travel up to 25% of the time between office locations and vendor relations
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications for Candidates
Minimum
- 6 years of experience within Digital Experience, Ecommerce, or Marketing
- Excellent oral/written communication skills
- Strong project leadership, organizational and time management skills with impeccable attention to detail
- Ability to work in a fast-paced, high growth, team-oriented environment
- Ability to prioritize and execute multiple, simultaneous, complex priorities
- Must possess excellent decision-making skills for problem identification and solution recommendation
- Strong attention to detail
Desired
- Bachelor's Degree marketing, communications or related field