What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER position at Kristi Kim - State Farm Insurance Agent?
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Benefits
As a Customer Service Representative - State Farm Agent Team Member with Kristi Kim - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
Replies within 24 hours
Benefits
- 3% Simple IRA
- QSEHRA allowance of $400 per month.
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
As a Customer Service Representative - State Farm Agent Team Member with Kristi Kim - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Maintain accurate records of customer interactions.
- Make outbound calls to customers who have requested insurance quotes, building relationships, identifying needs, and recommending appropriate coverage options.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $50,000 - $75,000