What are the responsibilities and job description for the Client Care Coordinator position at Krista Care LLC?
We at Krista Care believe in a client first approach. You must be compassionate to work with Krista Care. We are more than just a team as we treat each other as family. If you are looking for a company that will treat you like family, then Krista Care is for you.
The core of this position to maintain employee records for compliance purposes, as well as working with a small team to be sure the overall office is running smoothly. This is for our office in Santa Ana.
1- Maintain logs and patient assignment list
2- Maintain Administration Binder with all insurances, records, etc.
3- Supervises caregivers and completes performance appraisals for caregivers at specified intervals.
4- Utilizing point system to maintain office staff efficiency in filling all open shifts, assigning best caregiver for each client in a timely manner, provision of consistent quality care, and providing reports to upper managements.
5- Oversee office :
- Quality Assurance
- Inquiry calls
- Assessments
- Performs annual performance reviews for office staff and caregivers.
- Participate in on Call rotation.
6- Responsible for hiring, training, supervising, managing performance and discipline of all administrative and direct care employees.
7- Will develop in collaboration with the CEO a marketing and sales plan to include specific strategies for maintaining and growing our local market share into other markets ( Los Angeles County, San Bernardino county, Riverside County and Orange County).
8- At least one year of experience in Home Care industry.
9- Bilingual ( Spanish speaking )
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance