Medical Office Assistant

Job Overview

We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, providing exceptional customer service while managing administrative and clinical support tasks. Your expertise will ensure smooth clinic operations, accurate documentation, and efficient communication across departments. If you thrive in a fast-paced environment and are passionate about delivering quality healthcare support, this opportunity is perfect for you!

Responsibilities

• Greet patients and visitors warmly, ensuring a positive experience from check-in to check-out
• Manage appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Verify patient insurance coverage, process medical collections, and handle billing procedures aligned with health insurance policies like Medicare
• Review and update medical records accurately while maintaining strict adherence to HIPAA confidentiality policies
• Answer multi-line phone systems with professional phone etiquette; coordinate patient intake and follow-up calls
• Support front desk operations including filing, data entry (10 key typing), and managing electronic health records (EHR systems)
• Facilitate communication between patients and providers to ensure seamless health information management
• Maintain a clean, organized office environment while managing clerical tasks such as faxing, scanning, and filing

Experience

• Proven clinic or medical office experience with a strong understanding of medical terminology and health information management
• Hands-on experience with EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks is highly preferred
• Familiarity with HIPAA regulations and clinical confidentiality policies to ensure patient privacy at all times
• Strong computer skills including proficiency in Microsoft Office Suite for documentation and administrative tasks
• Excellent customer service skills with the ability to communicate effectively via phone and in person in a bilingual capacity is a plus
• Ability to handle multiple priorities efficiently in a fast-paced healthcare environment while maintaining attention to detail

Join us in making a difference by providing compassionate support that enhances patient care experiences! This paid position offers an engaging work environment where your skills contribute directly to the well-being of our community. We value proactive team players who are eager to grow their career in medical office management.

Pay: $21.00 - $24.00 per hour

Expected hours: 32.0 per week

Work Location: In person

Salary : $21 - $24