What are the responsibilities and job description for the FOOD SERVICE ACCOUNT MANAGER position at Kreider Farms?
Job Summary
The Food Service Account Manager is responsible for managing and expanding Kreider Farms’ presence in the restaurant and food service channels. This role partners closely with distributors and food service operators to drive growth across the Kreider Farms product portfolio. With a focus on both maintaining strong existing relationships and securing new business, the Account Manager plays a critical role in representing the brand, executing sampling and demos, and identifying opportunities within the market.
Key Responsibilities
● Manage, service, and grow existing food service accounts and distributor relationships to maximize sales and product penetration.
● Identify, pursue, and secure new business opportunities within the restaurant and food service sector.
● Conduct sampling events, product demos, and customer presentations to support sales growth and product adoption.
● Follow up on inbound leads and convert opportunities into active accounts.
● Collaborate with distributors to develop joint business plans, ensure proper inventory levels, and support customer needs.
● Monitor competitive activity and market trends to identify opportunities and recommend strategies.
● Maintain accurate records, reporting, and updates related to account activity, sales performance, and territory insights.
● Organize multiple assignments, set priorities, and make sound independent decisions to support business growth.
● Utilize essential technology tools including computers, smartphones, reporting platforms, and communication systems.
● Adhere to all company pricing, promotional, and safety guidelines.
● Perform additional duties as assigned by the Director of Sales.
Qualifications
● Minimum 2 years of food sales experience (Dairy or Egg preferred).
● Strong understanding of the restaurant, food service, or distribution environment.
● Proven success in relationship management, negotiation, and territory growth.
● Excellent written and verbal communication skills.
● Highly organized and detail-oriented with strong follow-through.
● Ability to independently manage a home-based territory and travel regularly.
● College degree or equivalent experience required.
● Valid driver’s license and ability to drive a company vehicle.
Physical Requirements
● Ability to lift, push, or pull up to 50 lbs.
● Ability to stand, sit, and walk for extended periods.
● Must be able to communicate clearly using verbal and non-verbal methods.
● Ability to read computer screens, reports, and printed materials.
Work Environment
● Home-based with regular travel to distributor locations, restaurants, food service operators, and field events.
● Occasional overnight travel required for customer visits, distributor meetings, or market development.
● Frequent work in customer kitchens, offices, transportation environments, and demo settings.
● Requires use of company car, computer systems, and mobile communication tools.
● Standard business hours with on-call expectations based on customer needs.