What are the responsibilities and job description for the ABRA body shop Parts Pro position at Krause Auto Group?
ABRA Body Shop Parts Pro
Career Growth | Team Environment | Stable Automotive Career
ABRA Body Shop located at Asheville Ford Lincoln
Join a Team That Keeps the Dealership Running
Krause Auto Group is looking for a motivated, customer-focused, and detail-oriented ABRA Body Shop Parts Pro to join our growing team. If you enjoy working in a fast-paced environment, helping customers and technicians, and building a long-term career in the automotive industry, this is a great opportunity to grow with a successful organization.
For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. We believe our employees are more than just a number—we support individual development, encourage advancement opportunities, and celebrate success stories across every department.
With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.
Why You’ll Love It Here
Free health insurance option available
401(k) with company match
HSA company contributions
Dental & vision insurance available
Paid vacation, PTO, and holidays
Career advancement opportunities—we promote from within
Employee discounts on vehicles, parts & service
Family-owned and operated culture
Long-term career stability
Fast-paced and team-oriented environment
What You’ll Do
As a ABRA Body Shop Parts Pro, you’ll play a key role in supporting dealership operations by assisting customers, technicians, and service advisors with their parts needs while ensuring accuracy and exceptional service.
Customer & Parts Support
Assist retail and internal customers with parts inquiries and orders
Provide accurate parts pricing, availability, and order updates
Communicate professionally with customers, service advisors, and technicians
Answer incoming phone calls and respond to parts requests efficiently
Provide exceptional customer service throughout the entire parts process
Inventory & Order Management
Read and interpret parts catalogs to identify correct parts and components
Pull and fill parts orders accurately from inventory
Maintain organized inventory and assist with weekly bin checks
Notify management of low inventory or out-of-stock items requiring immediate attention
Locate and source parts from outside vendors when necessary
Review body shop estimates to ensure parts and pricing accuracy
Administrative Responsibilities
Ensure all internal parts requests are properly billed on repair orders
Process retail payments and credit authorizations
Maintain accurate documentation and inventory records
Support additional parts department operations as needed
What You Bring
Previous Automotive Parts Experience Preferred
Strong communication and customer service skills
Positive attitude and team-oriented mindset
Ability to multitask and stay organized in a fast-paced environment
Attention to detail and accuracy when handling parts and inventory
Willingness to learn and grow within the automotive industry
Strong time management and problem-solving abilities
Requirements:
High school diploma or equivalent preferred
Valid driver’s license with a clean driving record
Ability to read and interpret safety and maintenance documents
Basic math and calculation skills including discounts, percentages, and pricing
Why Krause Auto Group?
Over 30 years of automotive success
Family-owned and operated organization
Promote-from-within culture with real advancement opportunities
Leadership team committed to employee development and success
Opportunity to grow within a respected multi-brand automotive group
Perfect For Candidates With Backgrounds In:
Automotive parts departments
Service advising support
Inventory or warehouse operations
Customer service and retail
Collision center parts operations
Automotive dealership environments
Our Commitment to You
Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.
Career Growth | Team Environment | Stable Automotive Career
ABRA Body Shop located at Asheville Ford Lincoln
Join a Team That Keeps the Dealership Running
Krause Auto Group is looking for a motivated, customer-focused, and detail-oriented ABRA Body Shop Parts Pro to join our growing team. If you enjoy working in a fast-paced environment, helping customers and technicians, and building a long-term career in the automotive industry, this is a great opportunity to grow with a successful organization.
For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. We believe our employees are more than just a number—we support individual development, encourage advancement opportunities, and celebrate success stories across every department.
With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.
Why You’ll Love It Here
Free health insurance option available
401(k) with company match
HSA company contributions
Dental & vision insurance available
Paid vacation, PTO, and holidays
Career advancement opportunities—we promote from within
Employee discounts on vehicles, parts & service
Family-owned and operated culture
Long-term career stability
Fast-paced and team-oriented environment
What You’ll Do
As a ABRA Body Shop Parts Pro, you’ll play a key role in supporting dealership operations by assisting customers, technicians, and service advisors with their parts needs while ensuring accuracy and exceptional service.
Customer & Parts Support
Assist retail and internal customers with parts inquiries and orders
Provide accurate parts pricing, availability, and order updates
Communicate professionally with customers, service advisors, and technicians
Answer incoming phone calls and respond to parts requests efficiently
Provide exceptional customer service throughout the entire parts process
Inventory & Order Management
Read and interpret parts catalogs to identify correct parts and components
Pull and fill parts orders accurately from inventory
Maintain organized inventory and assist with weekly bin checks
Notify management of low inventory or out-of-stock items requiring immediate attention
Locate and source parts from outside vendors when necessary
Review body shop estimates to ensure parts and pricing accuracy
Administrative Responsibilities
Ensure all internal parts requests are properly billed on repair orders
Process retail payments and credit authorizations
Maintain accurate documentation and inventory records
Support additional parts department operations as needed
What You Bring
Previous Automotive Parts Experience Preferred
Strong communication and customer service skills
Positive attitude and team-oriented mindset
Ability to multitask and stay organized in a fast-paced environment
Attention to detail and accuracy when handling parts and inventory
Willingness to learn and grow within the automotive industry
Strong time management and problem-solving abilities
Requirements:
High school diploma or equivalent preferred
Valid driver’s license with a clean driving record
Ability to read and interpret safety and maintenance documents
Basic math and calculation skills including discounts, percentages, and pricing
Why Krause Auto Group?
Over 30 years of automotive success
Family-owned and operated organization
Promote-from-within culture with real advancement opportunities
Leadership team committed to employee development and success
Opportunity to grow within a respected multi-brand automotive group
Perfect For Candidates With Backgrounds In:
Automotive parts departments
Service advising support
Inventory or warehouse operations
Customer service and retail
Collision center parts operations
Automotive dealership environments
Our Commitment to You
Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.