What are the responsibilities and job description for the Category Manager position at Kramer America, Inc. | Smartliner USA?
About the Role
Smartliner USA is looking for a highly organized, results-driven Category Manager to join our Merchandising & Marketing team. This role blends strategy, vendor management, analytics, and day-to-day execution to drive category growth and operational efficiency.
You’ll play a key role in shaping our product assortment, supporting sales, managing vendor relationships, and ensuring cross-functional alignment in a fast-paced environment.
Key Responsibilities
Category Strategy & Growth
- Develop and execute category strategies aligned with company goals
- Identify growth opportunities, optimize product assortment, and manage pricing strategies
- Plan and support promotional initiatives to drive sales performance
Vendor & Account Management
- Act as the primary point of contact for vendor communication
- Manage contracts, pricing agreements, and supplier terms
- Build and maintain strong, long-term supplier relationships
Operations & Administrative Coordination
- Manage product data, contracts, and category documentation
- Coordinate meetings, track action items, and ensure timely follow-ups
- Handle multiple projects while maintaining accuracy and deadlines
Sales & Internal Support
- Provide product insights and category data to support sales efforts
- Respond to internal requests and support tickets efficiently
- Partner with teams to improve customer experience and sales outcomes
Customer Insights & Product Development
- Analyze customer feedback, returns, and buying trends
- Translate insights into actionable category and product decisions
- Support product development with market research and competitive analysis
Inventory & Performance Management
- Monitor inventory levels and collaborate with supply chain teams
- Track key KPIs including sales, margins, and inventory turns
- Prepare reports and present insights to leadership
Cross-Functional Collaboration
- Work closely with Marketing, Operations, Accounting, and Supply Chain
- Ensure alignment across departments and keep initiatives moving forward
Training & Communication
- Develop and deliver product and category training materials
- Communicate product updates and changes proactively
Qualifications
Experience
- 5 years in category management, merchandising, purchasing, or similar role
Education
- Bachelor’s degree in Business, Marketing, Supply Chain, or related field (preferred)
Technical Skills
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Experience with ERP or category management systems is a plus
Core Competencies
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Highly organized with the ability to manage multiple priorities
- Detail-oriented and deadline-driven in a fast-paced environment
Why Join Smartliner?
- Be part of a growing company with a strong market presence
- Play a direct role in shaping product strategy and customer experience
- Work in a fast-paced, team-oriented environment with real impact
- Opportunities for growth and professional development