What are the responsibilities and job description for the Workplace Technology Engineer position at KPMG?
Workplace Technology Engineer
The Workplace Technology Engineer / Product Analyst supports the Workplace Technology Architect in delivering and scaling conference room and workplace collaboration solutions. This role is responsible for day-to-day product execution, standard implementation, and operational enablement, ensuring workplace technology solutions are deployed consistently, supported effectively, and continuously improved.
Responsibilities
Product Execution & Coordination
Work with Architectural lead to develop workplace standards through interoperability and compatibility design standards for A/V Infrastructure.
Execute against the workplace technology roadmap and backlog
Coordinate deployments, upgrades, and changes across conference room environments
Track deliverables, risks, and dependencies across multiple initiatives
Standards Implementation
Apply defined standards, configurations, and reference designs to real-world deployments
Ensure all room builds and updates align with approved architecture and technology stacks
Validate configurations and support quality checks before production rollout
Operational Enablement
Work closely with operations teams to ensure solutions are deployable, supportable, and documented
Develop and maintain:
Build guides
Configuration templates
Support documentation and runbooks
Assist with incident triage and root cause analysis for workplace technology issues
Continuous Improvement
Gather feedback from users and operations to identify improvement opportunities
Support pilots, testing, and validation of new technologies and capabilities
Help refine standards and configurations based on real-world performance
Vendor & Technology Coordination
Coordinate with vendors, integrators, and internal teams during deployments
Assist with validation of new hardware, firmware, and platform updates
Scope & Impact
Supports delivery of firm-wide conference room and workplace technology solutions
Enables consistent implementation of standards across hundreds of rooms and devices
Improves operational efficiency through documentation, repeatability, and process discipline
Acts as a key bridge between architecture, engineering, and operations
Qualifications & Experience
5+ years related experience with 3+ years domain experience (AV and unified comms segment)
Bachelor’s degree from an accredited college or university is preferred. Minimum of a high school diploma or GED required.
Experience with AV/UC, conference room technologies, or workplace IT systems
Familiarity with platforms such as Microsoft Teams Rooms, Webex, or similar
Strong attention to detail in configuration, documentation, and standardization
Ability to manage multiple workstreams and coordinate across teams
Strong troubleshooting and problem-solving skills
Consistent, standards-aligned deployment of workplace technology solutions
Reduced operational friction through clear documentation and repeatable processes
Effective execution of projects and backlog items
Contribution to continuous improvement of user experience and system reliability
Some travel needed - 10%
KPMG LLP (“KPMG”) seeks a contractor in the United States to provide service to KPMG through one of our contracted employer/agency service providers. All applicants for any KPMG role are expected to act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment. All applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Nothing herein shall be deemed to create an employer-employee relationship between contractor and KPMG, nor shall contractor be considered a representative or agent of KPMG.
KPMG LLP and its subsidiaries comply with all local/state regulations in regard to displaying pay rate ranges. The pay rate range(s) displayed is/are specifically for those contracted who will perform work in or reside in the location(s) listed, if selected for the role. Pay is determined based on a variety of factors including market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), and specific location, for example. Additionally, applicants may be required to apply and become employed by a service provider utilized by KPMG, and final pay rate(s) and/or eligibility for additional benefits may be determined by such provider.
KPMG LLP, its subsidiaries, and its agency service providers (including, but not limited to, MBO Partners Inc., Magnit LLC, and TalentBurst Inc.) are equal opportunity employers/contractors. All qualified applicants are considered without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary : $70 - $80