What are the responsibilities and job description for the Assistant Property Manager position at KPM?
KPM, a privately held full-service multifamily management company based in Houston, Texas, is dedicated to providing exceptional management services to apartment communities. With a portfolio exceeding 16,000 units across several major markets, including Houston, Dallas, San Antonio, Austin, Las Vegas, and Florida, KPM has successfully managed a wide range of properties, from deep value-add deals requiring substantial rehabilitation to fully stabilized locations. Our focus is on optimizing every aspect of property management, including marketing, tenant satisfaction and retention, expense management, revenue optimization, and overall oversight to maximize net operating income. At KPM, integrity, diversity, teamwork, empathy, excellence, and agility are the core values that guide our operations. We pride ourselves on having a talented workforce, as our employees are our greatest asset, setting us apart from competitors and contributing to our superior performance. We invite you to explore why KPM was voted one of the best Property Management firms to work for in 2020. The role of Assistant Property Manager is critical in supporting our mission to maintain high standards at our properties while ensuring an exceptional experience for our clients and residents.
Responsibilities
- Assist the Property Manager in overseeing the day-to-day operations of the apartment community.
- Maintain a positive relationship with residents, addressing inquiries and resolving any issues promptly and effectively.
- Support marketing efforts by implementing strategies to attract and retain tenants, including hosting community events.
- Coordinate maintenance requests and inspections, ensuring timely service and compliance with safety standards.
- Prepare and maintain accurate records related to tenants, leases, and financial transactions.
- Assist in the development and management of annual property budgets and financial reports.
- Oversee staff scheduling, training, and performance management for onsite personnel.
- Minimum of 2 years of property management or related experience in the real estate industry.
- Strong interpersonal and communication skills, with the ability to build relationships with residents and team members.
- Proficient in property management software and Microsoft Office Suite.
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
- Demonstrated problem solving and conflict resolution skills to address tenant concerns and property issues.
- A commitment to KPM's core values of integrity, diversity, teamwork, empathy, excellence, and agility.