What are the responsibilities and job description for the Software Delivery Specialist position at KPI Solutions?
The Delivery Specialist is a key support team member on the software/product team installing, configuring, and administering operating systems.
Confirm customer’s requirements post sales handoff and document accordingly. Install, verify KPI software, and configure specific to project settings as collected above remotely and at the customer’s site. Assist with on-site commissioning and installation of various forms of low voltage equipment (rail, lights, basic wiring). Monitor interfaces between Customer’s system KPI Software Hardware. Execute UAT test plans at KPI office and at the customer’s site. Read log files to help diagnose KPI software issues. Other duties as assigned. Populate databases with KPI software settings and AutoStore parameters. Interact with the client to address interface questions and answer host communication questions. Edit yml, xml, and json files. Internal testing to ensure readiness for successful project execution. Collaborate closely with customer networking teams. Integrate KPI software with various MHE equipment systems. Travel to customers sites to Install and test UI remotely and at the customer’s site.
Requirements
- Knowledge of Postman or Python to send messages is a plus.
- SQL
- PowerShell
- AutoStore knowledge is a plus.
- Low voltage electrical is a plus.
- Read and edit SQL Scripts.
- Regular travel to KPI COEs or costumer sites as required.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Care Concierge Service
- 401(k) Retirement Plan (Pre-tax & Roth)
- Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability
- Voluntary Life & AD&D Insurance
- Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
- Pet Insurance
- Milk Stork Program
- Wellness Program with gift card redemption and wellness challenges
- Paid Time Off (Vacation, Sick & 10 Holidays)
- Training & Development