What are the responsibilities and job description for the Kinney Homecare Customer Service Representative position at KPH Healthcare Services?
Overview
Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.
Responsibilities
Job Responsibilities:
- Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
- Verify all types of insurance and assist in creative financing when no insurance is available
- Set up initial paperwork
- Pre-qualify customers for reimbursement purposes
- Answer phone calls in a professional manner
- Project a positive first impression by greeting customers with exceptional customer care
- Computer input to include new patient data and various patient updates
- Unpack shipment when received and stock shelves as required.
Qualifications
Education:
- Minimum: High School Diploma or GED
Experience:
- Preferred: 0-1 years previous experience in related position
- Preferred: Previous Healthcare or DME experience
Special Conditions of Employment
- Drug test
- Initial and continuous exclusion and sanction/disciplinary monitoring
- Any and all additional eligibility requirements based on the specific position
Compensation:
$17.00 - $19.00 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
Salary : $17 - $19