Business Intelligence Intern

Overview

Scope of Responsibilities: Noble Health Services is seeking a Business Intelligence Intern who will partner cross functionally both internally and externally to understand the business needs of our customers inside and outside of our organization. This individual will deploy, build, and troubleshoot data needs across all functions to help drive better business decisions and streamline data flow and/or production to various applications where data and process intersect.

Job Summary: This position will utilize data elements and systems to deploy solutions to drive business insight and improved data capabilities across all business functions at Noble Health Services.

Responsibilities

Job Duties:

• Responsible for maintaining, building, and deploying data systems that improves Nobles current dataflow and production for external and internal customers across the business.
• Work with Finance to build financial information data feeds across various segments of the business which provides business intelligence to make sound financial business decisions.
• Work with leadership to develop automation across Noble’s business where data flow and business processes intersect.
• Partner with Corporate IT functions to be our internal advocate and understand data flow structure of systems outside of Noble which impact our business operations.
• Partner with Noble Pharmacy Services to ensure all data contracts requirements are utilizing accurate data elements and flow in a timely fashion.
• Develop, onboard, and maintain data contracts throughout their contract life cycle.
• Help design new reporting techniques, automate and create executive dashboards and reporting to meet changing business requirements.
• Troubleshoot and analyze data issues within raw data feeds and reports.
• Explain requirements and processes to internal/external technical and business partners in a variety of ways (use cases, logical diagrams, flow charts)
• Continuously look for new ways to view and analyze our internal and external data by various programing languages and data systems.
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Qualifications

Education: Associates degree or equivalent real-world experience.

Experience:

• S. in Business Administration, Business Analytics, or related field
• Ability to translate business questions and partner requirements into systematic processes
• Very strong communication and problem-solving skills
• Healthcare industry experience a plus
• MS-SQL Server and relational database experience a plus
• Familiarity with BI, ETL and reporting tools a plus

Special Conditions of Employment:

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Required Training:

• HIPAA Privacy Course
• HIPAA Security Course

Job Skills Required:   

• Strong BI, analytical and technical skills
• Identifying data quality issues and defining/implementing corrective actions
• Identify opportunities and recommend changes to IT that will help insure optimal performance in our database and systems environment
• Coordinate activities, changes and communication with internal groups and business partners
• One to three years’ experience in the design, implementation and support of critical business processes tied to the electronic transferring, storing, mapping and generation of specific file types and layouts
• Multitasking with the ability to handle multiple tasks, changing priorities in a fast paced, rapidly growing environment
• Excellent verbal and written communication skills
• Self-motivated with excellent customer service and problem-solving ability

Management Skills Required:

• Customer Service: Must provide timely and accurate responses to all business associates and customers
• Planning: Must develop effective plans, objectives and goals that achieve desired results in a timely manner
• Organization: Must organize work in a systematic way, establish clear lines of responsibility, and delegate effectively
• Communication: Must write and speak clearly and effectively at all levels, listen and be attentive to others
• Decision Making: Gather, analyze data, and make and/or implement effective decisions in a timely manner
• Technology: Must use technology to its fullest potential to achieve department and corporate goals

Leadership Skills Required:

• Leadership: Gains acceptance of ideas and accomplishes goals through subordinates, peers, and teams
• Personnel Development: Trains, coaches, and develops associates and teams for peak performance
• Teamwork: Must strengthen team performance by sharing information, establishing guidelines, and celebrating success
• Empowerment: Demonstrates positive and active ownership of one’s responsibilities and fosters the same in others
• Employee Relations: Provides and solicits constructive feedback, evaluates performance, and takes corrective action

Behavioral Traits:

• Intuitive/Open minded: Must be able to see opportunities, develop and implement creative solutions to complex problems
• Achievement Drive/Commitment: Driven to achieve goals, objectives, and results. Fosters a culture of continuous improvement
• Positive/Supportive: Inspires and shows faith in others, builds a positive and supportive work environment
• Flexibility: Ability to adapt to changing business needs. To balance multiple priorities and deliver under pressure
• Enjoys being challenged and accepts it as an opportunity to learn and grow.