Operations Support Technician

Overview

Scope of Responsibilities: Works under minimal s uper v1s 1on of the Sr Director of Healthcare Operations. Provides centra l ized support to the retail pharmacy store teams to achieve pharmacy service goa l s related to programs suc h as medication therapy management and medication adherence. Follows standa rd procedures to accomplish assigned tasks.

Job Summary: Complete tasks related to supporting operations w ithin the pharmacy. Act i v itie s will relate to clinical program s upport , immuni zat i on workflow an d compliance , comm uni cation and knowledge base management, and pharmacist scheduling and pa yro ll functions.

This is not a remote position.

Responsibilities

Job Duties:

• Centrally prepare Stars, TIPs and CMRs for patients assigned to sto re s in the MTM platform software Co m plete techn i c ian driven targeted i nt erve nti o n s in O ut comes.
• Reconcile the allergy and medication list from the MTM softwa r e with the prescription history in
• Transcribe the TIPs or alerts from the MTM software t o the CMR Worksheet
• Submit the CMR Worksheet to the Manager of Pharmacy Services for
• Provide CMR worksheets to pharmacy teams fo r cases
• Commun i cate with pharmacy staff to ensure completion of prepped
• Comp let e t ech driven TIPs in the OutcomesMTM
• S upp ort off site flu
• Act as a liaison between the store and the cl ini c
• Coord inat e execution of the
• Work with store teams and Regional Pharmacy Managers to select clinic
• Coord in ate marketing materials for eac h
• Track sched ul ed and com ple ted clinics using t h e Flu Cl ini c T r
• Support appropriate billing of
• Support appropriate record keeping for vacc inat
• Help maintain patient records in the
• Aid pharmacists in obtaini n g access to the H
• Support store level comp lian ce w ith vacc inati on regulations
• Track CPR and Hep B Vaccination status
• Coord inat e communicat i on to the store teams
• Assign and track
• Se nd daily emails .
• Maintain resources in task
• Creates the working schedu lin g for
• Prepares payroll for Regional Healthcare Manager to approve and resolves payroll issue s when
• Maintain s pharmacist and techn i cian licensing and
• Participate in additional pharmacy serv i ce-related proj ects as
• Maintain confident iali ty regarding all pat ient
• Must keep current with a ll State and Federal requirements related to conditions of
• Respon sib l e for comp l eting all mandatory and regulatory training
• Perform other duties as assigned.
  
  

Experience

Qualifications

Preferred:Previous experience in pharmacy operations

Educational Requirements

• Minimum: High School Diploma or GED
  
  

Special Conditions Of Employment

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position
  
  

Compensation

$20.00-25.00 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.