What are the responsibilities and job description for the Specialty Program Operations Analyst position at KPG99 INC?
Title- Specialty Program Operations Analyst
Location: Hybrid (2 days onsite in Irving, TX)
Duration- Long-Term Contract
No Sponsorship Offered
Interview: Required in person interview during process
Professional Summary
We are seeking a Specialty Program Operations Analyst with experience supporting healthcare distribution, specialty pharmacy, supply chain, or program operations. The ideal candidate has hands-on experience with SAP, Salesforce, Power BI, Excel, and operational reporting while coordinating cross-functional teams across inventory, replenishment, allocation, and customer support. This role requires strong analytical skills, operational execution, stakeholder communication, and the ability to leverage AI-enabled tools such as Microsoft Copilot to improve operational efficiency.
Must-Have Skills- Functional Skills
- Specialty Program Operations
- Healthcare Distribution
- Supply Chain Operations
- Inventory Management
- Replenishment
- Product Allocation
- Auto Substitution
- Program Operations
- Workflow Management
- Operational Reporting
- KPI Tracking
- Customer Escalation Management
Technical Skills
- SAP
- Salesforce
- Power BI
- Microsoft Excel
- Microsoft Teams
- Outlook
- PowerPoint
- Microsoft Copilot
- Reporting & Analytics
Preferred Industry Experience
- Specialty Pharmacy
- Pharmaceutical Distribution
- Healthcare Supply Chain
- Medical Distribution
- Healthcare Operations