What are the responsibilities and job description for the Certified ServiceNow Developer position at KPG99 INC?
Independent Candidates Only - W2 Only
Title: Certified ServiceNow Developer
Location: Hybrid in Blue Ash , OH (3-4 days ) — No relocation. Must be CURRENTLY i n OH
Duration: 12 months
Visa – USC only - no sponsorship available
Must have ACTIVE ServiceNow Admin or higher certifications (we will check the portal)
Required Skills & Experience
- Strong hands-on experience designing, developing, and supporting ServiceNow Service Catalog solutions in enterprise environments.
- Proven expertise with ServiceNow Flow Designer for building, maintaining, and optimizing complex workflows and business process automations.
- Experience creating and scaling multiple custom catalog items, request workflows, approval processes, and fulfillment solutions.
- Strong knowledge of ServiceNow ITSM, Request Management, and Service Catalog best practices.
- Hands-on experience with Catalog Client Scripts, UI Policies, Business Rules, Script Includes, and JavaScript development.
- Experience working with IntegrationHub, REST APIs, and SOAP integrations to automate cross-platform processes.
- Knowledge of Service Portal customization and catalog user experience enhancements.
- Familiarity with CMDB, data relationships, and ServiceNow platform architecture.
- Ability to manage and prioritize large backlogs of catalog item development, workflow enhancements, and automation initiatives.
- Strong understanding of ServiceNow workflow architecture, governance, and scalable design best practices.
- Experience gathering requirements and collaborating with business stakeholders to design tailored workflow solutions.
- Ability to support diverse operational use cases through customized workflow and catalog solutions.
- Strong troubleshooting, debugging, and production support experience within the ServiceNow platform.
- Experience working in highly customized enterprise ServiceNow environments preferred.
- Excellent communication, documentation, and stakeholder management skills.