Back Office Manager

About Us:

KPC Studio by Key Potential Chiropractic is located in Waukee, IA. We currently have a rapidly expanding team, we are looking to add to our team in order to better serve our community.

The Position:

We're looking for a Back Office / Account Manager. This position needs to be an organized, meticulous, DETAIL-ORIENTED individual to manage our patient accounts, ledgers. Responsible for managing and maintaining Monday.com boards related to studio operations, ensuring accurate task tracking, workflow organization, and communication across departments. Oversees system structure, board updates, automations, and cross-team visibility to support smooth day-to-day operations. The primary responsibility will be patient accounts, billing, insurance, auditing, and running payments. There is some of customer service and patient interaction in this job. You have to enjoy working with people and diving deep into computer work. The following skills are important:

• ATTENTION TO DETAIL*
• Organized
• Enjoys auditing and searching for mistakes
• Type A personality
• Enjoy's ledges, finances, spreadsheets, checklists
• Dependable and Trustworthy
• Advanced proficiency with computers
• Willingness to learn new computer system and electronic health record
• Ability to multi-task & handle confrontation with people
• Excellent customer service
• Approachable and good communicator

The Location:

We are located in Waukee, IA.

We are looking to hire a position roughly 25-35 hours. Our current office hours are as follows but there is flexibility to design your own schedule to create a healthy balance of focused work time as well as team collaboration :

Monday 9:00-1:00 and 2:00-6:00 pm

Tuesday 2:00-6:00pm

Wednesday 7:30am-11:00am MANDATORY TRAINING 11:15-1:00 and 2:00pm-5:00pm

Thursday 9:00-1:00 pm and 2:00-6:00 pm

Friday 7:30am - 11:00am

This is the first position of this kind and there may be flexibility in this work schedule. This position will evolve as time goes to meet the needs of the right individual.

**If you are not dependable and do not pay attention to detail please do not apply for this job.**

Job Types: Part-time or Full Time

Starting Salary: $20.00/hour, opportunity for grow . There is also opportunity to earn Office Manager and/or a salaried position.

Quarterly Bonuses (~$1000) will be included as well.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• Employee discount
• Paid time off
• Retirement plan

Application Question(s):

• This is a management position of both electronic health record files and of our team of assistants. It includes financial auditing, computer-based position. Can you give an example of previous experience that would benefit you in this current role?

Work Location: In person

Salary : $20