Customer Service/Admin Assistant

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    Answering phones and assisting guests with bookings, payments, and questions.
  • Upsell products and offer great alternatives when plans change
  • Accurately document guest details and follow all policies and procedures
  • Maintaining and Creating Excel spreadsheets
  • Inventorying merchandise and stocking.
  • Help resolve concerns with patience, positivity, and problem-solving skills
  • Friendly, confident communicator with strong customer service skills
  • Flexible availability to work 5 days out of 7, including weekends

SKILLS NEEDED:
** Experience working in a professional office environment
** Exceptional organizational and time management skills
** Team player, willingness to help with various office tasks
** Experience using Excel, Outlook, Word, QuickBooks
** Experience ordering office supplies and inventory management