What are the responsibilities and job description for the Sales Operations & Order Management Specialist position at Kowa American Corp?
Sales Operations & Order Management Specialist
FLSA Status: Non-Exempt (Hourly)
FLSA Status: Non-Exempt (Hourly)
Salary Range: $30 - $36 per hour (Part-Time Approx. 20 hours a week)
Location: NYC (Midtown Area) Hybrid (onsite 4 days a week)
Position Summary
The Order Management & Supply Coordination Specialist is responsible for supporting the efficient execution of customer and supplier transactions by coordinating purchase orders, inventory tracking, supplier communications, and post-shipment reviews. This position serves as a key liaison between Sales, Logistics, Suppliers, Warehouse Operations, and Accounting to ensure accurate order processing, inventory visibility, and timely fulfillment of customer requirements.Essential Duties & Responsibilities
- Review customer purchase orders (POs) to ensure pricing, terms, and conditions are accurate and consistent with company requirements.
- Verify inventory availability and maintain the internal inventory management tracking sheet.
- Coordinate supplier payment processes by:
- Reviewing supplier invoices for accuracy and completeness.
- Preparing and submitting payment requests to the accounting team (no bookkeeping responsibilities required).
- Perform post-order reviews upon shipment completion to ensure transaction accuracy.
- Review accounts receivable (AR) invoices to verify pricing and margin consistency.
- Identify, investigate, and communicate discrepancies or potential issues to the appropriate team members for resolution.
- Maintain accurate records of transactions, inventory updates, and related documentation.
- Perform additional duties and responsibilities as assigned by management.
Qualifications
Minimum Requirements
- Associate's degree in Business, Supply Chain, Logistics, Operations, or a related field; or equivalent combination of education and experience.
- Minimum 2–4 years of experience in order management, customer service, supply chain, logistics coordination, sales support, or related operational functions.
- Experience working with purchase orders, inventory tracking, invoices, and supplier communications.
- Strong proficiency in Microsoft Excel and Microsoft Office applications.
- Excellent organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Preferred Qualifications
- Experience in chemical distribution, manufacturing, or industrial products industries.
- Familiarity with ERP systems, inventory management systems, and order processing software.
- Experience coordinating with suppliers and international business partners.
- Knowledge of inventory control and supply chain processes.
Competency
- Attention to Detail
- Organizational Skills
- Analytical Thinking
- Problem Solving
- Customer Focus
- Supplier Relationship Management
- Communication Skills
- Teamwork and Collaboration
- Time Management
- Process Improvement Mindset
- Accountability and Reliability
Salary : $30 - $36