What are the responsibilities and job description for the Operations Supervisor position at Kotick Cold JV, LLC?
Company Description Kotick Cold JV, LLC delivers cold storage and cold chain cross-border solutions in Port Laredo, TX, the leading port of entry for US-MX trade. The company operates over 100,000 square feet of cold storage space, supporting USDA import and export inspections, cross-docking, transloading, warehousing, order fulfillment, and specialized value-added cold services. Kotick Cold also provides in-house US-MX customs brokerage, helping customers streamline cross-border logistics.
Role Description The Operations Supervisor is a full-time, on-site role based in Laredo, TX, responsible for overseeing day-to-day activities within the cold storage and cross-border operations facility. This role coordinates workflows for receiving, storage, inspections, cross-docking, and order fulfillment to ensure efficient, accurate, and compliant operations. The Operations Supervisor leads and trains team members, assigns tasks, monitors performance, and supports a safe, inclusive, and high-performing work environment. The role also involves tracking key operational metrics, resolving issues, maintaining communication with internal teams and external partners, and supporting continuous improvement initiatives in processes and customer service.
Qualifications
- Candidates should possess strong Supervisory Skills to lead, train, and motivate teams, and oversee daily warehouse and cold chain activities.
- Candidates should possess Operations and Operations Management skills to coordinate workflows, optimize processes, and ensure compliance with safety and regulatory standards.
- Candidates should possess Analytical Skills to monitor KPIs, identify trends, troubleshoot operational issues, and support data-driven decision-making.
- Candidates should possess effective Communication skills to interact with team members, management, customers, and external partners in a clear and professional manner.
- Additional beneficial qualifications include experience in cold storage or logistics operations, knowledge of cross-border or customs processes, proficiency with warehouse management systems, and familiarity with safety and quality protocols.
- High school diploma or equivalent required; an associate or bachelor’s degree in business, supply chain, or a related field is preferred.
- Ability to stand, walk, and work in refrigerated environments, and to work flexible hours as operational needs require.