What are the responsibilities and job description for the PATIENT ACCESS REPRESENTATIVE - FULL TIME position at KOSSUTH REGIONAL HEALTH CENTER?
Patient Access Representative
Full Time—72 hours per pay period
Hospital Evening Shifts w/ varying shifts including weekends and holidays
Kossuth Regional Health Center is seeking a Patient Access Representative to join our team. This front-line role is often the first point of contact for our patients and visitors, helping create a welcoming experience while ensuring registration, scheduling, and insurance information are handled accurately and efficiently. In this role, you'll play an important part in keeping patient visits running smoothly from start to finish.
What You’ll Do:
· Welcome and assist patients, families, and visitors throughout their visit
· Register patients and verify demographic, insurance, and consent information
· Support patient flow by coordinating with providers, nurses, and other departments
· Answer phones, route calls, assist with scheduling, and manage switchboard operations
· Collect payments and connect patients with financial counseling resources when needed
· Maintain accurate patient information with the electronic medical record system
· Assist with clinic operations, clerical tasks, improvement initiatives, and departmental projects