What are the responsibilities and job description for the Dispatcher position at Korte Does It All?
Overview
Dispatcher – Korte Does It All
For Experienced Trades Dispatchers Who Want to Be Valued, Not Overlooked
If you’ve worked in dispatch for HVAC, plumbing, or electrical, you already know: YOU are the heartbeat of the operation. You keep the schedule tight, the techs productive, and the customers taken care of.
At Korte Does It All, we recognize that. We’re looking for a skilled Dispatcher who thrives in a fast‑paced environment, understands the rhythm of the trades, and wants to be part of a company that actually appreciates the work you do.
If you want stability, support, and a team that respects your expertise, this is the place.
Why Experienced Dispatchers Choose Korte Does It All
- Employer‑paid Medical, Dental & Vision
- Life, AD&D & Long‑Term Disability included
- Optional short‑term disability & gap coverage
- 401(k) with company match (Traditional & Roth)
- Paid holidays & PTO
- Paid parental leave
- Tuition reimbursement
- Ongoing training & development
- A leadership team that gets the trades and supports your success
This is a company where dispatchers are treated like professionals — not order‑takers.
What You’ll Do
You’ll be the central hub that keeps our field running smoothly:
- Receive and document emergency & non‑emergency calls
- Prioritize calls based on urgency, customer needs, and technician skillset
- Monitor field technicians and optimize their schedules for maximum efficiency
- Schedule appointments using right tech / right call guidelines
- Enter accurate customer and call information into our system
- Communicate clearly with techs, customers, and leadership
- Support a fast‑moving service department with professionalism and confidence
Your decisions directly impact productivity, customer satisfaction, and revenue — and we trust you with that responsibility.
What You Bring
- Previous dispatching experience (required)
- Bonus: Experience in HVAC, plumbing, or electrical dispatch
- Bonus: Experience with ServiceTitan
- Strong attention to detail
- A team‑first attitude
- Honesty, integrity, and a commitment to quality
- Ability to stay calm, organized, and efficient in a fast‑paced environment
If you know how to keep techs moving and customers happy, you’ll thrive here.
Requirements
- Valid driver’s license
- Ability to pass assessments, interviews, background checks, and drug screening
Korte Does It All is an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences.
Posted Min Pay Rate
USD $17.00/Hr.Posted Max Pay Rate
USD $22.00/Hr.Salary : $17 - $22