What are the responsibilities and job description for the Inside Sales & Service position at Korpack, Inc.?
Are you an impact player? Do you thrive in a fast-paced, responsive, and GET S*%T DONE (GSD) environment?
If this sounds like you, read on for an exciting career opportunity in a fast-growing company!
Korpack is looking for a highly organized and independent individual for its Inside Sales & Service Support role to support in the growth and management of Korpack customers. You will maintain relationships in our existing client base, and ensure assigned customers’ needs and expectations are met by the company.
Essential Duties and Responsibilities:
- Assist in facilitating overall sales operations including but not limited to: customer onboarding, quoting and quote follow-up, new business development within current customers, order management and approval, support of customer success team and customer success activity as needed, coordination of sales operations activity, i.e., welcome packages, portal setup, stock agreement setup and maintenance, artwork coordination from proof to execution, samples, sales materials, etc.
- Parts and Service management
- Assist with the coordination of service-related calls, quotes, and PM schedules. Assist with all parts orders.
- Proactively assessing, clarifying, and validating customer needs on an ongoing basis for open opportunities.
- Establishing productive relationships with key personnel in assigned customer accounts.
- Coordinating the involvement of cross-functional personnel, including engineering, customer success, and management resources, in order to meet account performance objectives and customer expectations.
- Proactively identifying business opportunities for Korpack across all accounts.
Education and Experience:
- 2 years of sales experience - in a B2B service industry preferred.
- Exceptional written, verbal, and presentation skills are required.
- Ability to build productive working relationships internally and externally and work within a team.
- Strong problem solving, analytical, and critical thinking skills.
Competencies
- Efficiency
- Honesty and Integrity
- Organization & Planning
- Follow-through on commitments
- Attention to detail
- Persistence
- Proactivity
- Creativity and innovation
- Teamwork
- Strategic thinking
- Winning mentality
- Technically strong
- Responsive
- Ability to work under pressure and complete a project before the given deadline
- Strong communication skills to effectively share goals, ideas, and issues
Aggressive compensation and earnings potential ($150k plus), 401K, Insurance, Vacation, etc….
Salary : $50,000 - $65,000