What are the responsibilities and job description for the Field Service Technician position at Korn Ferry?
* REQUIRED: this client is specifically seeking candidates with at least 4 years of experience in the US military with a Mechanical/Electrical MOS *
Diesel technicians, heavy equipment mechanics, aircraft technicians
Must be skilled with diagnostics, schematics, and 480V systems.
Korn Ferry Military Division has partnered with our client on their search for a Field Service Technician in Boston MA. This is a fantastic opportunity to get on board with a rapidly growing with nationwide locations that invests heavily in its work-force. There is unlimited room for career growth through on-site, factory-approved, computer-based and classroom training (to include training on forklift repair, if you can bring a solid Mechanical background to the table!)
Role is 90% in the field with real-time troubleshooting – local travel only, home nightly
Compensation: $30.00-40.00/hour base ( OT, company vehicle gas card, $2,500 interest-free tool loan.)
What You Will Do:
- Diagnose, repair and maintain a variety of industrial equipment. Perform maintenance on newer battery-powered equipment, as well as traditional diesel and gasoline industrial machinery; conduct diagnostics to identify equipment malfunctions; troubleshoot issues.
- Interpret schematics, drawings, and technical manuals related to forklifts and other various construction equipment.
- Will conduct preventative maintenance and inspections; address any issues as needed.
- Communicate repair needs, provide estimates, and explain completed work to customers. Deliver exceptional customer service, ensure satisfaction and work with professionalism at all times.
- Maintain a clean and professional service van; report maintenance needs promptly.
Education and Work Experience:
- Must have at least 4 years of US Military experience (Mechanical/Electrical MOS required)
- Strong knowledge of machine diagnostics, schematics, and technical drawings required
- Personable and professional demeanor, excellent customer service acumen
- Valid driver’s license with a clean driving record
- Availability to work overtime, including occasional emergency service or weekend callouts
On-site interview process:
- Technical Q&A (will discuss diagnostics, schematics, repairs)
- Soft skills assessment (must possess clear communication, present with professionalism)
- Facility tour
Title: Field Service Technician
Location: Boston MA
Client Job ID: 510728637
Salary : $30 - $40