What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Korina Hernandez - State Farm Agent?
Benefits:
ABOUT OUR AGENCY
I opened my State Farm agency in 2014 after working as a State Farm Team Member and owning my own nutrition store. I’m a graduate of the University of North Texas with a BBA in Entrepreneurship, and I love building a business that allows me to help people while continuing to grow as a leader. Outside of work, my spouse and I homeschool our three children, and I’m passionate about fitness and traveling.
Supporting others is important to me, both professionally and personally. I’m involved in counseling and supporting married couples, and I believe strong relationships and a genuine commitment to others make a lasting difference.
My agency is built around a caring, supportive, and family-oriented culture. We work hard, respect one another, and celebrate our wins together. I also believe in investing in my team through professional development, a book club, paid major holidays, vacation time, team gatherings, and celebrations.
I’m looking for someone who is trustworthy, punctual, organized, and hardworking, with strong integrity and a genuine desire to help people. If you want to be part of a positive team where everyone brings their best, supports one another, and works toward shared success, I’d love to meet you!
ROLE DESCRIPTION:
As a Customer Service Representative with Korina Hernandez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- License Reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY
I opened my State Farm agency in 2014 after working as a State Farm Team Member and owning my own nutrition store. I’m a graduate of the University of North Texas with a BBA in Entrepreneurship, and I love building a business that allows me to help people while continuing to grow as a leader. Outside of work, my spouse and I homeschool our three children, and I’m passionate about fitness and traveling.
Supporting others is important to me, both professionally and personally. I’m involved in counseling and supporting married couples, and I believe strong relationships and a genuine commitment to others make a lasting difference.
My agency is built around a caring, supportive, and family-oriented culture. We work hard, respect one another, and celebrate our wins together. I also believe in investing in my team through professional development, a book club, paid major holidays, vacation time, team gatherings, and celebrations.
I’m looking for someone who is trustworthy, punctual, organized, and hardworking, with strong integrity and a genuine desire to help people. If you want to be part of a positive team where everyone brings their best, supports one another, and works toward shared success, I’d love to meet you!
ROLE DESCRIPTION:
As a Customer Service Representative with Korina Hernandez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $40,000 - $55,000